Policy Bazaar — motor insurance - fraudulent practices

Address:401107
Website:Policy Bazaar

I had my insurance policy renewed for my car through policy bazaar. Now the issue is that car is registered in the name of my wife who is a sole proprietor of a company. During renewal, i took the policy in the name of her company as i believe both are same entity. There was no advice given by the policy bazaar agent in not to do it. The insurance was renewed. Now when my car met with an accident they have rejected the claim stating that the names do not match in the rc book and the insurance. My question is that how did they issue me a policy when there was a mismatch in the rc book and the insurance form, when they do look at these documents at the time of renewal. Isn't a deliberate attempt on the part of policy bazaar and the insurance provider (Hdfc ergo) to dupe the customer by having a reason to not pay for the insurance? Policy bazaar has washed off their hands saying that it is between me and the insurance service provider and have stopped responding to any of my emails.
Was this information helpful?
No (0)
Yes (0)
Policy Bazaar customer support has been notified about the posted complaint.
Sep 30, 2019
Updated by Sujitnair2002
Now, another one adding to the my misery. As mentioned above, they didn't process my claim. And now, they didn't allow me to claim the NCB as they informed my current service provider that I had made a claim. What should I say?
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Policy Bazaar
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    24%
    Complaints
    1462
    Pending
    0
    Resolved
    354
    Policy Bazaar Phone
    +1 80 0103 3999
    Policy Bazaar Address
    Ground Floor, 119, , Sector 44, Gurgaon, Haryana, India - 122001
    View all Policy Bazaar contact information