[Resolved] Policy Bazaar — Non issuance of policy

 
3 Reviews
Nashik, Maharashtra, India
 Shirshak Chavanke
Dear policy Bazaar…. On 10th January 2017 i applied to purchase four wheeler policy from your website. Details of policy are as follows

Car Model MARUTI WAGON R LXI CNG (K-SERIES 1.0)
Car Registration No MH04GU1869
Your Order No 39094611
Insurer & Plan Name Bharti Axa (Smart Drive(D))
Email Id chavanke.[protected]@gmail.com
Premium 11477/-
on 11th jan 2017 i received mail regarding documents of vehicle and old policy for inspection and accordingly i immediately forwarded the same.
Today on 22nd Jan 2017 i inquired for policy status. Policy Bazar crew informed me that after all documentation ONE day policy bazar staff called me TWICE but i didn’t pick phone and thereafter no followup was taken by policy bazar. Therefore policy is not issued till today because of some unknown mistake from policy bazar. I trusted policy bazar and purchased immediate policy bcz my previous policy was lapsed and I have submitted all required documents ASAP for immediate vehicle inspection. Also today i came to know that without any verification policy bazar team got mail on 18th Jan 2017 that my vehicle is out of town.
Due to unreasonable delay from your side, now i have purchased physical policy for same vehicle and inspection was done on same day. Now I demand for REFUND OF ENTIRE MONEY PAID TO policy bazar on 10th Jan 2017 without any delay.
Complaint marked as Resolved Jun 8, 2017

Complaint Status


[Jan 22, 2017] Policy Bazaar customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

Dear Shirshak,

Please share your policy no and contact details so that that we can forward your query to concern team.

Thanks
Dear Sir,

We share your concern as a valued customer. We are pleased to inform you that your refund has been processed and a detailed mail in this regard is sent to your email ID. Request you to check the same and get back to us on the same email ID in case of any further clarification.

Thanks

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    Policy Bazaar - Non issuance of policy