Policy Bazaar — not getting insurance policy

Policy Bazaar — not getting insurance policy

G Geo Michael Raj E from Bengaluru, Karnataka

I did my two wheeler insurance renewal on 19th sep 2017. Till now i did not get the policy. Daily i am calling customer care and asking the status. Daily they are telling today you will get. Daily i am spending more than 15 min to customer care. There is no proper response for the complaints. Really i dont want to waste my time with this problem. Please share me the procedure for amount refund. My old insurance is already expired and currently i am not having. I am not going to trust you people again. So please tell me the process for refund. I will put policy in some other vendor. Was this information helpful? No (0) Yes (0)
Policy Bazaar customer support has been notified about the posted complaint. Oct 30, 2017 Updated by Geo Michael Raj E Hello, Still I am not getting my amount. I have called customer care more than 20 times, and i am following up more than a month. But waste. No proper response. I dont know when i am going to get my amount. Let me now who will help me to get my amount, Please dont say customer care people will help. I called so many times. That will not work. If i am not getting my amount by three days i am planning to raise a complaint on government site. Really very worst service. Please try to improve the support. Regards, Geo Michael Raj
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Shilpa Dravidam

from Pune, Maharashtra

I wanted to cancel the policy which I have placed today but customer care people are avoiding it by putting the call on hold for long time.

I have sent few mails regarding the cancellation but no acknowledgement from them.

Reason for cancellation : Proposal number being '0' and application no:0