[Resolved]  Policy Bazaar — Paid twice for same policy

My RTN on policy bazaar is [protected]

On 6th jan 2021, last evening i purchased an insurance policy for my two wheeler.
Amount got deducted and simultaneously their app got a lag/freeze.
I paid from UPI for the first time.
They showed payment pending in an email message.
Then i opened the message and again paid. This time i used debit card method.
Now policy was showing in my account.
But what about my money which got deducted in the first place.
+1 photos
Was this information helpful?
No (0)
Yes (1)
Jan 7, 2021
Complaint marked as Resolved 
I simply received an email and an sms that your refund has been processed after filing complaint in consumer complaints.in within 3 hours. Previously i had sent couple of emails to official mail of the company. Don't know how, they just refunded my money.
Policy Bazaar customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Policy Bazaar
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    24%
    Complaints
    1462
    Pending
    0
    Resolved
    354
    Policy Bazaar Phone
    +1 80 0103 3999
    Policy Bazaar Address
    Ground Floor, 119, , Sector 44, Gurgaon, Haryana, India - 122001
    View all Policy Bazaar contact information