[Resolved] Policy Bazaar — payment deducted from account but still not accounted in my policy since two weeks

Deep Chander Pal

from Delhi, Delhi

Address:

Gurugram, Gautam Buddh Nagar, Uttar Pradesh

I'd purchased a policy of bajaj allianz ulip plan in year 2017 but never add my card to auto deduct premium for this however i did purchased this policy this card.
Since 2017 i've pay it's premium through other source but last month feb 2019 the premium of inr 2500/- auto deduct from my card on policy due date 28th february and same amount name of policy bazaar has not been reflected in my policy.
I'd discussed this whole thing customer care also of policy bazar he just ingored me & almost 10-12 request raised on policy bazar app regarding this niether they are call me nor reply this

Was this information helpful?

No (0)

Yes (0)

Apr 13, 2019

Complaint marked as Resolved

Policy Bazaar customer support has been notified about the posted complaint.

Verified Support

Mar 13, 2019

Policy Bazaar Customer Care's response Dear Deep,

Greetings from Policybazaar.com!

Please accept our sincere apologies for the inconvenience caused to you.

Please be informed that we are unable to find the registered details on the mail to fetch the policy details.

We request you to share your registered email ID, phone number and application number so that we can assist you on your concern.

We are awaiting for your valuable response.

In case you need any further assistance or clarification, please feel free to revert to this mail or call us on our toll free #[protected].

For all your Queries & Support please download Policy Bazaar android APP from this link : https://bit.ly/2VCcXlR

For ios : https://apple.co/2CUvgv6

Thanks & Regards,
Sunanda Golay
PolicyBazaar.com

Mar 19, 2019

Updated by Deep Chander Pal Register Mail id-- Deep.[protected]@gmail.com
Phone number : [protected]

Mar 19, 2019

Updated by Deep Chander Pal i've just added the Screenshot also of raised request no.