[Resolved] Policy Bazaar — Payment deducted policy not issued | |||||
#worstplatform to buy policy from #PolicyBazaar. I bought #TATAAIG policy from #policybazaar for two wheeler on 15th May 2017. The balance got deducted from my end but policy not issued, even transaction ID was not provided by #policybazaar. I called and mailed them for the same with screenshot of balance deduction. Will forward it to #TATAAIG and policy should be issued within 24 hours. Today is 19th May 2017 still policy not issued. Every morning I call them they make ask for time till evening and nothing happens, same thing repeats. I called them yesterday and spoke to customer care executive Archit and ask him for the same he said the same thing. I said, am ready to wait for 24 hrs, 48 hrs whatever time you want, since my existing policy expired on 17th May 2017 and I renewed it well before time from your #policyrenewalplatform #Policybazaar, give it to me in writing that #policybazaar knows the consquences of driving vehicle with expired policy and #policybazaar own the responsibility for same. As expected he refused and connected me to his supervisor Amit, after long chat with him he said the same thing and refused. I am ready to pay again for same policy but #policybazaar was not sure that whether it will get issued or not so he asked me for time till evening as usual and this time since it is from supervisor I was feeling that they will keep their promise but my hope fade away and I did not get any mail not even update not even a call. I mailed them but no response. So the next step is #consumerforum #consumercourt and complain to #IRDA #TATAAIG. Was this information helpful? | |||||
Jul 10, 2017 Complaint marked as Resolved Policy Bazaar customer support has been notified about the posted complaint. Verified Support Jun 04, 2017 Policy Bazaar Customer Care's response Dear Sir, Greetings from Policybazaar.com !! Kindly provide your registered contact number or email ID so that we further resolve the issue. Please feel free to write back to us in case of any further assistance at [protected]@policybazaar.com or call at[protected]Toll Free) / WhatsApp - [protected]. We will be happy to assist you. Regards, Pritha Koer Policybazaar.com | |||||
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