[Resolved]  Policy Bazaar — payment successful and debited policy amount but policy not received

Address:Surat, Gujarat, 395005

Respected sir,
I had buy two wheeler insurance plane on date 15 sep 2019 sunday 02:02 pm amount is 1476.00.

I have received payment successfully policy bazaar payment recipe with payment id "pay_dipsh8ucskcidu" on my ragisterd emil id.

I have also received bank debited amount sms.

But my issue is not received my policy.

That time i am using online chat on policy bazar helpline i talk with miss abhilasha_pw12008 and mr salman_pw15388.

I provided to my register email id and payment id to mr salman_pw15388 but he told me no any successful transaction showing in policy bazaar system.

Now i am helpless.

I need my policy as soon as possible.

If traffic policy any callahan provided to me regarding two wheeler insurance. That time all amount paybal policy bazaar because of i am pay to policy bazaar and i get successfully confirmation message but not received policy.

My payment and ragisterd details as below..
My registration email id : [protected]@gmail.com
My mobile number : +91 [protected]
Payment id : pay_dipsh8ucskcidu
Payment mode : payzap wallet

Following document i am attached.
1. Policy bazaar payment confirmation
2. Bank debited amount
3. Chat with policy bazaar

You will discuss with policy bazaar for received my policy or refund my money and revert me as soon as possible.
+11 photos
Was this information helpful?
No (0)
Yes (2)
Sep 18, 2019
Complaint marked as Resolved 
complain after 47 hrs received my policy
Policy Bazaar customer support has been notified about the posted complaint.
Sep 16, 2019
Updated by akash328
Mon 16 Sep @:15 PM Policy Bazaar Export call me and tell me your policy Download Using Android Application...But Still not showing Application on My Policies menu on not showing any policy
Sep 17, 2019
Updated by akash328
Policy bazaar expart Still not contacted to me
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Policy Bazaar
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    24%
    Complaints
    1462
    Pending
    0
    Resolved
    354
    Policy Bazaar Phone
    +1 80 0103 3999
    Policy Bazaar Address
    Ground Floor, 119, , Sector 44, Gurgaon, Haryana, India - 122001
    View all Policy Bazaar contact information