[Resolved] Policy Bazaar — refund is not getting processed / no response to emails / no response to calls

Prince29

from Delhi, Delhi

Address:

Mohali, Punjab, 160073

Dear team,

It's always dis-heartening to register a complaint but i believe you must understand that customer opt this option only when he does not receive solution for his issue.

My concern is, i have doubt a term plan of tata aia thru policy bazzar on 20th aug. But no one supported well to take it to final step as medical was never get done even after calling and mailing your team a number of times.

Then after exhausted from follow ups i have requested to cancel the policy. For which i received the confirmation call a week back but till date refund is not processed.

Kindly help to resolve the concern

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Oct 22, 2018

Complaint marked as Resolved

Policy Bazaar customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2018

Policy Bazaar Customer Care's response Dear Sir,

Greetings from Policy Bazaar.com!

We are really sorry for the inconvenience caused to you.

We request you to kindly share your registered Application number or mobile number so that we can fetch details.

Further, one of our concerned executive will get back soon to assist your concern.

In case you need any further assistance or clarification, please feel free to revert to this mail or call us on our toll free #[protected].

Thanks & Regards,
Sameer Sharma
PolicyBazaar.com