[Resolved] Policy Bazaar — refund not initiated and pending from 3 months

 
3 Reviews
Bangalore, Bangalore, India
 Alex Dethose on Jul 10, 2019
I have booked a TATA AIA Life - Tata AIA Life SampoornaRaksha from policy bazar, but due to financial crisis made a decision to cancel the term plan, which i updated /informed to Policy Bazaar through they online facility to cancel the term insurance, I repeatedly inquired about the refund status but till now policy bazar/TATA AIA Life has not made any steps to refund the amount

Policy bazar- Application No C[protected]
Policy bazar- Booking ID[protected]

Seek assistance to expedite the refund

Thanks
Alex
Complaint marked as Resolved Aug 10, 2019
I contacted TATA AIA customer care, they asked me to update the NEFT details along with a cancelled cheque, Amount was refunded via net banking .
Thank you PolicyBazar and TATA AIA, for resolving the issue and for the extended support,
I have received the refund amount

Complaint Status


[Jul 10, 2019] Policy Bazaar customer support has been notified about the posted complaint.
Updated by Alex Dethose, Jul 15, 2019
@PolicyBazaar- Please let me know the refund status, Do you have a timeline by when the refund amount will be credited.
I haven't received any updates yet on the refund.
Updated by Alex Dethose, Aug 10, 2019
Thank you PolicyBazar and TATA AIA, for resolving the issue and for the extended support,
I have received the refund amount
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

Dear Alex,

We apologize for the inconvenience caused. Requesting you to share your contact number and policy details of your Tata AIA Life Insurance policy. We will get it checked with the concerned team and get back to you shortly. Thank you.
Every day I am getting So many SMS and Sales calls from policy bazaar.

I have even tried to unsubscribe from their site however they are not allowing unsubsribing button for SMS, Calls and Emails.

I am not able to disable the said buttons.

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    Policy Bazaar - refund not initiated and pending from 3 months