Policy Bazaar — refund not received after 1 month

Website:policybazaar.com

I bought a policy of premium rs 17436 on 14th december but due to some issue, i cancelled it. As per them, the refund has been initiated on 21st december but so far i didn't receive any money. After i call them, they keep repeating me same stuff "your refund has been initiated, please wait for 7 days." neither do they give me the transaction id.

My booking id: 94757658
Was this information helpful?
No (0)
Yes (0)
Policy Bazaar customer support has been notified about the posted complaint.
Jan 18, 2019
Updated by HB V
When I ask for the transaction ID, they do not provide me any ID hence, I suspect they have not even initiated yet.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Policy Bazaar
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    24%
    Complaints
    1462
    Pending
    0
    Resolved
    354
    Policy Bazaar Phone
    +1 80 0103 3999
    Policy Bazaar Address
    Ground Floor, 119, , Sector 44, Gurgaon, Haryana, India - 122001
    View all Policy Bazaar contact information