Policy Bazaar — Refund of Term Insurance

Address:

Nanak Nagar Jammu

Dear Sir,

With reference to the above mentioned subject I would like to submit that I have purchased a online term insurance policy of Rs.1.00 crs having a premium of Rs.15, 930 from TATA AIA Insurance through Policy bazaar.com in the month of February, 2021. But, irrespective of cancelling the policy on February 07, 2021, the refund of the policy has still not made by the company. The issue has been taken up with Policybazaar.com vide reference id[protected] numerous times but they have not refunded the amount and have just given assurances. It is utter harassment of the customer as the company is neither interested nor bothered about resolving the issue which has been pending for more than 45 days. This is highly discouraging for a customer to trust the online platform companies wherein the company is indulged into mismanagement of hard earned money of the public. This is a matter of grave concern that there is no mechanism in the company to address the customer grievances. You are requested to kindly look into the matter and arrange to refund the stated amount.

Regards
Nitish Kumar
House no.55 Sector 7
Nanak Nagar, Jammu
M [protected]