[Resolved]  Policy Bazaar — term insurance

Address:Sirmaur, Himachal Pradesh, 173025

My self inderjit singh saini residing in city paonta sahib, district sirmour, himachal pradesh.
Intially i applied for term insurance with max (No.[protected]. While filling the form by mistake i put the city as chandigarh. I requested policy bazar customer care team to get my city change. They told paonta sahib is not coming in the list but sirmour is there. Accordingly i proceeded the policy with payment and even medical.
I recieved many message regarding mismatch of my address, every time i told that please update my address as per my aadhar card only which i shared number of times on max whatsapp number.
One day i recieved message since your city is not appearing in the list of max, so your policy has forwarded for cancellation.
But till date i haven't recieved any update.
Than i applied term insurance from hdfc[protected] and payment done for 3 months in advance.
Still i am not able to get proper status whether first policy is cancelled or not.
No amount has been reversed to my account.
Its going to be more than one month struggling to get term insurance even after making payment.

Request to please help me.
Inderjit singh saini
[protected]
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Jun 15, 2018
Complaint marked as Resolved 
Policy Bazaar customer support has been notified about the posted complaint.
Verified Support
May 14, 2018
Policy Bazaar Customer Care's response
Dear Inderjit,

Greetings from Policybazaar.com!

At the onset please accept our sincere apologies for the inconvenience that may have been caused to you.

We request you to kindly share your contact details with us so we can fetch your details from our system.

In case you need any further assistance or clarification, please feel free to mail us back or call us on our toll free number[protected].

Thanks & Regards,
Ketan Bharti
PolicyBazaar.com
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