[Resolved]  Policy Bazaar — term insurance not yet issued

Address:411013

I have bought term policy on 14-nov-2018 till now i haven't received policy. Its more than a month i am continuous following up with them for the status but i never get any satisfactory answer from team. When ever i am requesting call back every time i get message unable to reach without calling. I am asking them to cancel this policy and initiate refund for the same for this also i didn't get any response from there end. Also they have increased premium after paying half yearly payment.
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Feb 2, 2019
Complaint marked as Resolved 
Policy Bazaar customer support has been notified about the posted complaint.
Verified Support
Dec 27, 2018
Policy Bazaar Customer Care's response
Dear Pramesh,

Greetings from Policybazaar.com!

Thank you for alerting us with your concern.

We regret to inform you that we are not able to find your details for Investment Plan from the mentioned email ID, so we request you to share your registered email ID, registered phone number and application number for further processing.

We are awaiting for your valuable response. Please get back to us with the details as soon as possible, so that we can expedite issuance process.

In case you need any further assistance or clarification, please feel free to revert to this mail or call us on our toll free #[protected].

For all your Queries & Support please download Policy Bazaar android APP from this link : https://play.google.com/store/apps/details?id=com.policybazaar&hl=en_IN

For ios : https://itunes.apple.com/in/app/policybazaar-compare-buy-save/id[protected]?mt=8

Thanks & Regards,
Deepti Bhargava
PolicyBazaar.com
Dec 27, 2018
Updated by Prameshmalu
This is application no.-OP00094429
Email [protected]@gmail.com
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