[Resolved] Policy Bazaar — term insurance payment made online by rishit ladiwala

Kamal Ladiwala

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400058

We have taken 1 term policy from tata aig ins.co for 2.5 cr, but that policy was rejected by the company on the ground of income issue after submitting all papers and medical documents and accordingly they have refunded the premium amount and rejected the policy.
After that archana pandey called us and take the policy with hdfc life by making online premium as assured by her of 2 cr term policy without submission of any paper documents or medical, due to which we have made online payment of the premium. After making the payment the very next day your policy bazzar staff started asking for paper documents and do medical checkup and all other formalities. Even your staff misbehaves with us on phone and acutally archana pandey mis guided us for the policy by making false promises of the same. We request you to kindly look into the matter and take strigent steps against your staff and archana pandey otherwise it will create a bad name for policy bazzar in future by misguiding the customers in this way and take payments accordingly by making false promises.

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Oct 30, 2018

Complaint marked as Resolved

Policy Bazaar customer support has been notified about the posted complaint.

Sep 29, 2018

Updated by Kamal Ladiwala Policy Bazaar — term insurance payment made online by rishit ladiwala

1 Review
Ka Kamal Ladiwala on Sep 29, 2018 Mark as Resolved

We have taken 1 term policy from TATA AIG Ins. Co for 2.5 Cr, but that policy was rejected by the company on the ground of income issue after submitting all papers and medical documents and accordingly they have refunded the premium amount and rejected the policy.
After that Archana Pandey called us and take the policy with HDFC Life by making online premium as assured by her of 2 cr term policy without submission of any paper documents or medical, due to which we have made online payment of the premium. after making the payment the very next day your policy bazzar staff started asking for paper documents and do medical checkup and all other formalities. Even your staff misbehaves with us on phone and acutally Archana Pandey mis guided us for the policy by making false promises of the same. We request you to kindly look into the matter and take strigent steps against your staff and Archana Pandey otherwise it will create a bad name for policy bazzar in future by misguiding the customers in this way and take payments accordingly by making false promises.

Verified Support

Sep 29, 2018

Policy Bazaar Customer Care's response Dear Kamal,

Greetings from policybazaar.com!

Please accept our sincere apologies for the inconvenience caused to you.

We request you to please share your application number, registered email id or registered contact number so we can fetch your details in our system.

In case you need any further assistance or clarification, please feel free to revert to this mail or call us on our toll free #[protected].
Thanks & Regards,
Ketan
PolicyBazaar.com