[Resolved] Policy Bazaar — term insurance policy from aegon life not issued from past 3 months[protected]
Pune City, Maharashtra, India
I have paid my premium and submitted all my necessary details before my birthday. But the policy is still not issued due to technical problem at aegonlife even after 3 months. Now saying that dob has passed so premium has increased. How is it justifiable when i have paid my premium on time. Due to issues at your end why shall i am being harassed from past 3 months.
Reference id : 45575323
Kindly resolve this issue.
Call me @ [protected]
Complaint marked as Resolved Sep 23, 2017
[Aug 23, 2017] Policy Bazaar customer support has been notified about the posted complaint.
Verified SupportPolicy Bazaar Customer Care's response, Aug 23, 2017
Greetings from PolicyBazaar.com!
Thank you for sharing your concern with us.
We apologize for the inconvenience caused to you.
Please be informed that we are following up with the Insurer to expedite the Issuance process for your AEGON Life Term Plan.
Further, we request you to allow us some time till we receive updates on priority.
In case you need any further assistance or clarification, please feel free to revert to this mail or call us on our toll free #[protected].
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