[Resolved] Policy Bazaar — term insurance policy from aegon life not issued from past 3 months[protected]

 
3 Reviews
Pune City, Maharashtra, India
 mohsinshaikh on Aug 23, 2017
I have paid my premium and submitted all my necessary details before my birthday. But the policy is still not issued due to technical problem at aegonlife even after 3 months. Now saying that dob has passed so premium has increased. How is it justifiable when i have paid my premium on time. Due to issues at your end why shall i am being harassed from past 3 months.

Reference id : 45575323

Kindly resolve this issue.
Call me @ [protected]
Complaint marked as Resolved Sep 23, 2017

Complaint Status


[Aug 23, 2017] Policy Bazaar customer support has been notified about the posted complaint.
Verified Support
Policy Bazaar Customer Care's response, Aug 23, 2017
Dear Sir,
Greetings from PolicyBazaar.com!
Thank you for sharing your concern with us.
We apologize for the inconvenience caused to you.
Please be informed that we are following up with the Insurer to expedite the Issuance process for your AEGON Life Term Plan.
Further, we request you to allow us some time till we receive updates on priority.
In case you need any further assistance or clarification, please feel free to revert to this mail or call us on our toll free #[protected].
Regards,
Abhijeet
PolicyBazaar.com
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

Two wheeler policy bought on 29th july payment made successful..but policy not received till date.
Despite of several follow ups and reminder s n.. Matter still not resolved.
Every time they ask to wait for further 3-4 days and so on.
Pls help to get my refund.

Sunita J Shah
[protected]
It's been 13 day I bought my car policy from policy bazar and still I don't get soft or hard copy of my policy, before this msg I make many call to policy bazar but still I not get any resolution of my problem
Pls do needful
Ur thankful
Manish Virani

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