Policy Bazaar — two wheeler insurance renewal issue

Address:

Dehradun, Uttarakhand, 248001

I had renewed my bike insurance from your website, and payment was also successfully done and got your confirmation about transaction. It is very irritating about your side, not issued my insurance policy and also no return of my deductible amount. Complaining so many times through customer care no. and emails, each time a false promise given to me.
If the matter is not resolve within two days from today (21_01_2019), I will go to consumer court with all the mail's I had written to you.