Policy Bazaar — Untrustworthy Sales Team. Dont give money first.

The guys here are typical insurance agents, who will be there till they sell the thing and even lying at times to get it done.

Let me tell you an experience that I have had with the guys.

1. I brought a term life plan through their site from Tata AIA on March 2nd or 3rd on 2021. I paid the full amount and more.
2. I felt I had to make amends in this policy and next day I amended the policy.
3. After the amendment company was supposed to return to me around 10, 000 INR.
4. They said they will return that to me when the process with Tata AIA is completed. I said its fine.
5. Now the process with TATA AIA started. I submitted all paper works and finished the medical.
6. After that was completed. They started asking me for medical test reports, which at the time when I brought the policy, they told me they will be paying for. Now they are saying that I have to pay for it.
7. I said I will not pay for this long list of tests and I want my money back.
8. Now I am following up with them for the past 15 days and they are not responding. They are not responding to my e-mails, calls, messages(when I call them, they are putting me on hold for 30 mins on an international call ). Mind you if it was a sales call, they will call 10 to 20 times a day. I think they have the option to block your number and they have done that to me.
9. I tried reaching out to the Sales guys in their team. Other than promises, there is no updates on that one too.

Conclusion:

Don’t buy policies from them. Only use their site to do comparison and then buy directly.

I don’t know what I should do to get 15, 000 INR back. Will update if and when I get it back.