[Resolved]  Policy Bazaar — very bad service from policybazaar

Address:Gurgaon, Haryana, 12201

Good afternoon,

This is regarding a term insurance policy i purchased form policy bazar-policy no c[protected].

I purchased this policy (Tata aia) from mr. Danish of policy bazar on 24 th september 2018. There is a very slow response from both policy bazar and tata aia to close the process and activate the policy.

I was offered to take the medical test on 30th september, which i obliged and undergone.
After 8 days i came to know that once again some tests are required.
To this request also i obliged and gave my appointment on 10th with fasting, thus i went to the medical center as there is no medical center in bhiwadi, so i had to travel for one hour. (Initially mr. Danish said, that medical test will be taken telephonically so i agreed). I asked policy bazar why these tests not taken initially, they had no answer.
To my surprise the medical center didn't had any information of my appointment and what tests are required. This is not acceptable to me, and i am not going to give again any sample further, i have locked complaint with tata aia too.
Request to please help or i am not using policy bazar again.
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Nov 10, 2018
Complaint marked as Resolved 
Policy Bazaar customer support has been notified about the posted complaint.
Verified Support
Oct 10, 2018
Policy Bazaar Customer Care's response
Dear Peeyush,

Greetings from PolicyBazaar.com!

Please accept sincere apology for all the inconvenience and hassle you have been through regarding the medical for your TATA AIA term policy.

Further to your telephonic conversation with our service expert Ms. Shahnaaz, we have escalated this concern to the Insurance company.

We have also requested them to process the policy basis the sample you have provided.

Rest is assured, our service team will follow up with you until your proposal gets decision.

In case you need any further assistance or clarification, please feel free to mail us back or call us on our toll free number[protected].

Thanks & Regards
Sumit
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