[Resolved]  Policy Bazaar — wrong updation of d. o. b

Address:	Ludhiana, Punjab, 141002
Website:	Policybazaar.com

Dear sir,
My date of birth is 29/03/1993. I wanted to purchase term insurance so i called policy bazaar on 28th march 2018 as my premium would have been increased the next day. I had a talk with one of their sales executive named "shadat khan".
I told him that i wanted max life insurance and subsequently he told me the premium as per my term period and other details of my choice..
Then he told me that he is sending mail through which i need to pay the premium. I then paid the premium of rs. 10561/- through that payment link on my mail id.
I paid the amount and got the transaction id and application no. Which are mentioned at the end of this complaint. After paying amount i was opened with the form in which my basic details were filled.
In that form i found that the date of birth filled by your representative "shadat khan" was incorrect. I told him the same that you please correct the date of birth mentioned in the application form. After that he said it will be done in 2 days.
After 28th march i have been trying to call shadat khan but he is not picking my call.. Neither whenever i am trying to call the policybazaar helpline, they say we are arranging your call back, but never i received any call..

The details are as follows:-

Transaction id[protected]
Application[protected]

I received a call today from one of the another representative that you send us a mail to cancel the policy and we will initiate the refund.
But i dont need my refund, i want my policy as now my age has increased by 1 year and so as my premium has also increased by rs 700. But i had already payed policy bazaar with 10561 rs on 28th itself.. And its now their head ache that how they issue me my policy.. Why shoud i bear this increased premium that too for 46 years of my policy term.

Policy bazaar has cheated on me.

Regards,
Manraj singh chadha
M.[protected]