[Resolved]  Poorvika Mobiles — Apple 14 Pro

Address:

West Tambaram, Chennai-600025

On 19th Oct 2022, my son along with my wife went to Poorvika Mobiles, West Tambaram Branch with an intention to purchase an Apple I Phone 14 Pro . The plan was to purchase on one year monthly EMI. the cost of the mobile was Rs.140000/- (approx) . Hence, after viewing the specifications etc., at the time of payment, it was decided to take the payment in two parts. For a payment of Rs.50900/-, my HDFC credit card details were obtained and after entering OTP the amount was debited from my account. Further it was not possible to collect the balance amount on that day as the credit was not reflecting with the representative Paytm A/c. Then on 23.10.2022, I went with family and paid the balance amount of Rs.86900/- from my card and that amount was converted to 12 months EMI. Now the problem I faced is
(1) I am not able to convert the transaction of Rs.50900/- in 12 months EMI and the rate of interest is showing as 21.84% for One Year.
(2) Since the payment was made in two strokes, I was not given the benefit of cash back of Rs.4000/- ( only Rs.2000/- was given to us as cash back ).

Hence, it is requested to see the same and arrange to convert the amount of Rs.50900/- in 12 months EMI with the rate of interest of HDFC applicable during the festival times i.e 8.85%.

One more query : how come poorvika is allowing its employee to accept amount in their Paytm account ? As this had resulted a heavy loss for me.

My mobile No. is : [protected]
The Invoice No. is : 000011 for Rs.86900/- on 23.10.2022
The mobile is purchased in the name of Mr. Nitish Krishnan
Regards
C Gopalakrishnan
01.11.2022