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Poorvika Mobiles Complaints & Reviews

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Last updated Sep 8, 2023
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+91 44 4399 9970
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+91 44 4266 6666
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Admin Office No. 30, Arcot Road, Kodambakkam
Chennai
Chennai District
Tamil Nadu
India
600024

Poorvika Mobiles reviews & complaints page 5

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S
Siva@15
from Chennai, Tamil Nadu
Sep 7, 2022
Sep 13, 2022
This thread was updated on Sep 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Address:Kandhan chavadi poorvika mobiles

I am siva, I have purchased a basic handset in nokia 105 for my father in vinayakar chathurthi with my wife and children.

Nobody interested to sell the phone. I am shocked . people like this trained or not I don't know.

One thousand is a money, even one rupee also a money, you have not interested to sell the phone, why do you keep for shopping.

After ending every sale they appreciated vide claps. But after my purchase no one should claps. This incident I know what you are.

This way is not good for your business.

Thanking you,

Siva (man kind).
Oct 16, 2022
Complaint marked as Resolved 
Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2022
Poorvika Mobiles Customer Care's response
Dear Valuable Customer,

Greeting from Poorvika Mobile Pvt Ltd!!!

First, I would like to apologize for the troubles and frustration that you experienced lately.

Thanks for letting know us the issue.

As we discussed over phone call, as per your suggestion, we have taken your valuable feedback.

Kindly requesting you to mark as resolved in consumer complaints.

In case of further assistance kindly requesting you to contact our service support team[protected].

Appreciate your understandings.

Thanks and Regards,
Poorvika Support Team.
Verified Support
Sep 13, 2022
Poorvika Mobiles Customer Care's response
Dear Valuable Customer,

Greeting from Poorvika Mobile Pvt Ltd!!!

As we discussed over phone call, as per your suggestion, we have taken your valuable feedback.

So kindly requesting you to "Mark as resolved in consumer complaints".

In case of further assistance kindly requesting you to contact our service support team[protected].

Appreciate your understandings.

Thanks and Regards,
Poorvika Support Team.
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    H
    Hemapathy
    from Chennai, Tamil Nadu
    Sep 7, 2022
    Sep 9, 2022
    This thread was updated on Sep 9, 2022
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Amount cheated for a IPhone 12 bought at Singaperumal Koil branch

    Dear sir

    I have purchased a iphone 12 and also a protect mobile insurance in singaperumal koil poorvika branch on march 05th 2022 through bajaj finserv in zero downpayment and zero interest. But they have charged 5000 from me as a downpayment from me. I am unaware of this system. I bought this mobile to gift my husband. Once i gifted this to my hubby, he checked the bill and then we came to know that we were wrongly charged....
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    M
    Mkarabassi
    from Dharwad, Karnataka
    Sep 7, 2022
    Sep 13, 2022
    This thread was updated on Sep 13, 2022
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Smart watch refund or replacement

    Address:Mahant nagar Dharwad

    Dear sir.
    I have purchased a smart watch on you Haveri karnataka branch poorvika store on 17th aug 22 evening 8.30 invoice number GSI/HAVE/2969. I found next day morning that watch screen guming was slightly open went showroom and given back the watch but still nw i have not received replacement i have visited 4time to showroom manager will tell same item is not plz bye another brand watch for that i have to pay extra that is not possible...
    +1 photos
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    M
    MrKhan07
    from Bengaluru, Karnataka
    Sep 4, 2022
    Sep 13, 2022
    This thread was updated on Sep 13, 2022
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    Address:KR PURAM BANGALORE

    I want a copy of my purchase invoice of my mobile phone redmi note 10s .
    i have losted my bill, i need the bill for my lost mobile to file a complaint in police station, so kindly help me with this issue ..
    i can provide my adhaar proof imei numbers whatever u want i will provide you plz help me
    Poorvika Mobiles customer support has been notified about the posted complaint.
    Dear Customer,

    Kindly requesting you to share us the below mentioned detail to [protected]@poorvika.com for further support.

    1. Registered Mobile Number
    2. imei number
    3. Brand / Model
    4. Date of Purchase
    5. Showroom Purchased
    6. ID Proof of the customer

    Thanks & Regards
    Poorvika Support Team
    Poorvika Mobiles Customer Care's response, Feb 4, 2023
    Verified Support
    Dear Mr.Khan,

    Kindly requesting you to share us the below mentioned detail to [email protected] for further support.

    1. Registered Mobile Number
    2. imei number
    3. Brand / Model
    4. Date of Purchase
    5. Showroom Purchased
    6. ID Proof of the customer

    Thanks & Regards
    Poorvika Support Team
    Dear Customer,

    Kindly requesting you to share us the below mentioned detail to [protected]@poorvika.com for further support.

    1. Registered Mobile Number
    2. imei number
    3. Brand / Model
    4. Date of Purchase
    5. Showroom Purchased
    6. ID Proof of the customer

    Thanks & Regards
    Poorvika Support Team
    Poorvika Mobiles Customer Care's response, Dec 7, 2022
    Verified Support
    Dear Customer,

    Kindly requesting you to share us the below mentioned detail to [email protected] for further support.

    1. Registered Mobile Number
    2. imei number
    3. Brand / Model
    4. Date of Purchase
    5. Showroom Purchased
    6. ID Proof of the customer

    Thanks & Regards
    Poorvika Support Team
    Poorvika Mobiles Customer Care's response, Feb 18, 2023
    Verified Support
    Dear Mr.Khan,

    Greetings from Poorvika Pvt Ltd.

    Kindly requesting you to share us the below mentioned detail to [email protected] for further support.

    1. Registered Mobile Number
    2. imei number
    3. Brand / Model
    4. Date of Purchase
    5. Showroom Purchased
    6. ID Proof of the customer

    Thanks & Regards
    Poorvika Escalation Team
    Dear Customer,

    Kindly requesting you to share us the below mentioned detail to [protected]@poorvika.com for further support.

    1. Registered Mobile Number
    2. imei number
    3. Brand / Model
    4. Date of Purchase
    5. Showroom Purchased
    6. ID Proof of the customer

    Thanks & Regards
    Poorvika Support Team
    Poorvika Mobiles Customer Care's response, Nov 25, 2022
    Verified Support
    Dear Valuable Customer,

    Greetings from Poorvika Pvt Ltd.

    Kindly requesting you to share us the below mentioned detail to [email protected] for further support.

    1. Registered Mobile Number
    2. imei number
    3. Brand / Model
    4. Date of Purchase
    5. Showroom Purchased
    6. ID Proof of the customer

    Thanks & Regards
    Poorvika Escalation Team
    Poorvika Mobiles Customer Care's response, Dec 2, 2022
    Verified Support
    Dear Valuable Customer,

    Greetings from Poorvika Pvt Ltd.

    Kindly requesting you to share us the below mentioned detail to [email protected] for further support.

    1. Registered Mobile Number
    2. imei number
    3. Brand / Model
    4. Date of Purchase
    5. Showroom Purchased
    6. ID Proof of the customer

    Thanks & Regards
    Poorvika Escalation Team
    Poorvika Mobiles Customer Care's response, Jan 12, 2023
    Verified Support
    Dear Mr.Khan,

    Greetings from Poorvika Pvt Ltd.

    Kindly requesting you to share us the below mentioned detail to [email protected] for further support.

    1. Registered Mobile Number
    2. imei number
    3. Brand / Model
    4. Date of Purchase
    5. Showroom Purchased
    6. ID Proof of the customer

    Thanks & Regards
    Poorvika Escalation Team
    Poorvika Mobiles Customer Care's response, Feb 1, 2023
    Verified Support
    Dear Mr.Khan,

    Greetings from Poorvika Pvt Ltd.

    Kindly requesting you to share us the below mentioned detail to [email protected] for further support.

    1. Registered Mobile Number
    2. imei number
    3. Brand / Model
    4. Date of Purchase
    5. Showroom Purchased
    6. ID Proof of the customer

    Thanks & Regards
    Poorvika Escalation Team
    Poorvika Mobiles Customer Care's response, Feb 6, 2023
    Verified Support
    Dear Mr.Khan,

    Greetings from Poorvika Pvt Ltd.

    Kindly requesting you to share us the below mentioned detail to [email protected] for further support.

    1. Registered Mobile Number
    2. imei number
    3. Brand / Model
    4. Date of Purchase
    5. Showroom Purchased
    6. ID Proof of the customer

    Thanks & Regards
    Poorvika Escalation Team
    Poorvika Mobiles Customer Care's response, Feb 11, 2023
    Verified Support
    Dear Mr.Khan,

    Greetings from Poorvika Pvt Ltd.

    Kindly requesting you to share us the below mentioned detail to [email protected] for further support.

    1. Registered Mobile Number
    2. imei number
    3. Brand / Model
    4. Date of Purchase
    5. Showroom Purchased
    6. ID Proof of the customer

    Thanks & Regards
    Poorvika Escalation Team
    Poorvika Mobiles Customer Care's response, Mar 15, 2023
    Verified Support
    Hi Mr.Khan!
    Sorry for the experience you had and assure you the best services always. Please share your complete concern with your contact details on our official mail id that is [email protected] our team will be happy to help you.
    Thanks!
    Poorvika Mobiles Customer Care's response, Mar 17, 2023
    Verified Support
    Hi Mr.Khan!

    Sorry for the experience you had and assure you the best services always. Please share your complete concern with your contact details on our official mail id that is [email protected] our team will be happy to help you.

    Thanks!
    Helpful
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    1 found this helpful
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      K
      Kalai R
      from Cuddalore, Tamil Nadu
      Aug 31, 2022
      Sep 9, 2022
      This thread was updated on Sep 9, 2022
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
      Report
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      I purchased Samsung A53 Mobile on Poorvika at Chidambaram Show room on 23-Aug-2022, the mobile price was 32, 999 RS and Charger price was 1, 248 RS on Poorvika Online website, but Chidambaram Poorvika Sales executive charged me 36, 742 RS for mobile and charger. So I asked them reason for overpriced, they said that we are providing gifts so that we are charging 36, 742 RS, but i didn't ask them to provide gift.. even though if it is gift, price should be within the mobile price. should not exceed from the mobile price. then i raised complaint in poorvika customer care executive, but there is no action on my complaint and they said that show room will charge only extra 500 from the Poorvika online website. I have the audio conversation with Chidambaram Sales executive and customer executive. I request you to kindly take proper action on this. i can submit relevant bill for mobile purchase.
      Oct 11, 2022
      Complaint marked as Resolved 
      Poorvika Mobiles customer support has been notified about the posted complaint.
      Verified Support
      Sep 09, 2022
      Poorvika Mobiles Customer Care's response
      Dear Valuable Customer,

      Greeting from Poorvika Mobile Pvt Ltd!!!

      First, I would like to apologize for the troubles and frustration that you experienced lately.

      Thanks for letting know us the issue.

      We would like to inform you that your case is already running with our relevant showroom. Therefore, we request you to kindly wait, from our branch side they will solve your issue as soon as possible.

      Your patience is highly appreciated in this regard.

      Appreciate your understandings.

      Thanks and Regards,
      Poorvika Support Team.
      Helpful
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        S
        Supriya Tendulkar
        Aug 29, 2022
        Oct 11, 2022
        This thread was updated on Oct 11, 2022
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
        Report
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Maine poorvika mobile chandavarkar road borivali west se 22 aug 2022 ko oppo ka mobile kharida.shop valene receipt me mera naam aur mobile number galat likha.dusre ka likha baad me bahut bolne ke baad name thik kiya.lekin spelling mistake ki.mobile number change nahi kiya.galat hai.maine mobile lete samay mera name aur mobile number diya tha.vah nahi likha.dusre ka likha.baad me bahut bolne ke baad proof ke liye name, aadhar card copy, mobile number manga.sub diya.phir bhi kuch kiya nahi hai.address me borivali west ki jagah east likha hai.surname me spelling mistake hai.mobile number galat hai.jo mera customer Id aaya hai vah rong hai.
        Sub information rong hai.muze mera correct customer Id proof chahiye.real Id chahiye.correct registration receipt chahiye.please help me.Thanks.
        +2 photos
        Oct 11, 2022
        Complaint marked as Resolved 
        Poorvika Mobiles customer support has been notified about the posted complaint.
        Verified Support
        Sep 01, 2022
        Poorvika Mobiles Customer Care's response
        Dear customer,

        Kindly request you to share the invoice bill copy to [protected]@poorvika.com in mail by compressing it to 2mb in pdf format or jpeg for further support.

        Thanks,
        Escalation Team
        Verified Support
        Sep 15, 2022
        Poorvika Mobiles Customer Care's response
        Dear Valuable Customer,

        Greeting from Poorvika Mobile Pvt Ltd!!!

        First, I would like to apologize for the troubles and frustration that you experienced lately.

        Thanks for letting know us the issue.

        As per our conference call with the respective showroom Manager. We informed you to visited the respective showroom and they will resole your grievance.

        So kindly requesting you to "Mark the complaints as resolved in consumer complaints".

        Your patience is highly appreciated in this regard.

        Appreciate your understandings.

        Thanks and Regards,
        Poorvika Support Team.
        Verified Support
        Sep 16, 2022
        Poorvika Mobiles Customer Care's response
        Dear Valuable Customer,

        Greeting from Poorvika Mobile Pvt Ltd!!!

        We had been trying to contact you in the below number ([protected]) which is ringing, but no response from your end.

        Kindly requesting you to visit our respective showroom for further support.

        Appreciate your understandings.

        Thanks and Regards,
        Poorvika Support Team.
        Verified Support
        Oct 11, 2022
        Poorvika Mobiles Customer Care's response
        Dear Valuable Customer,

        Greeting from Poorvika Mobile Pvt Ltd!!!

        Thanks for your Feed back.

        Thanks & Regards
        Poorvika Escalation Team
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          K
          Karthik shivanna
          from Chintamani, Karnataka
          Aug 29, 2022
          Sep 15, 2022
          This thread was updated on Sep 15, 2022
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          Address:Chintamani

          Dear sir medam I have purchased new smart watch it having problem auto bluetooth disconnecting walking steps not counting
          Poorvika Mobiles customer support has been notified about the posted complaint.
          Dear sir medam I have purchased new smart watch it having problem auto bluetooth disconnecting walking steps not counting 8 days back i purchaced
          Poorvika Mobiles Customer Care's response, Sep 1, 2022
          Verified Support
          Dear Customer,

          Thanks for letting know us the issue.

          Kindly request you to share the invoice bill copy to [email protected] mail id by compressing it to 2mb in pdf format for further support.

          Thanks
          Escalation Team
          Poorvika Mobiles Customer Care's response, Dec 7, 2022
          Verified Support
          Dear Customer,

          Greetings from Poorvika Pvt Ltd!!!

          Thanks for letting know us the issue.

          Kindly request you to share the invoice bill copy to [email protected] mail id by compressing it to 2mb in pdf format for further support.

          Thanks & Regards
          Escalation Team
          Poorvika Mobiles Customer Care's response, Jan 12, 2023
          Verified Support
          Dear Mr.Karthik,

          Thanks for letting know us the issue.

          We not yet received your Invoice Bill copy, Kindly request you to share the invoice bill copy to [email protected] mail id by compressing it to 2mb in pdf format for further support.

          Thanks
          Escalation Team
          Poorvika Mobiles Customer Care's response, Feb 1, 2023
          Verified Support
          Dear Mr.Karthik,

          Thanks for letting know us the issue.

          We not yet received your Invoice Bill copy, Kindly request you to share the invoice bill copy to [email protected] mail id by compressing it to 2mb in pdf format for further support.

          Thanks
          Escalation Team
          Poorvika Mobiles Customer Care's response, Feb 4, 2023
          Verified Support
          Dear Customer,

          Thanks for letting know us the issue.

          We not yet received your Invoice Bill copy, Kindly request you to share the invoice bill copy to [email protected] mail id by compressing it to 2mb in pdf format for further support. If issue resolved kindly resolved the issue in indian consumer.

          Thanks
          Escalation Team
          Poorvika Mobiles Customer Care's response, Feb 6, 2023
          Verified Support
          Dear Mr.Karthik,

          Thanks for letting know us the issue.

          We not yet received your Invoice Bill copy, Kindly request you to share the invoice bill copy to [email protected] mail id by compressing it to 2mb in pdf format for further support.

          Thanks
          Escalation Team
          Poorvika Mobiles Customer Care's response, Feb 11, 2023
          Verified Support
          Dear Mr.Karthik,

          Thanks for letting know us the issue.

          We not yet received your Invoice Bill copy, Kindly request you to share the invoice bill copy to [email protected] mail id by compressing it to 2mb in pdf format for further support.

          Thanks
          Escalation Team
          Poorvika Mobiles Customer Care's response, Feb 18, 2023
          Verified Support
          Dear Mr.Karthik,

          Thanks for letting know us the issue.

          We not yet received your Invoice Bill copy, Kindly request you to share the invoice bill copy to [email protected] mail id by compressing it to 2mb in pdf format for further support.

          Thanks
          Escalation Team
          Poorvika Mobiles Customer Care's response, Mar 15, 2023
          Verified Support
          Hi Mr.Karthik !
          Sorry for the experience you had and assure you the best services always. Please share your complete concern with your contact details on our official mail id that is [email protected] our team will be happy to help you.
          Thanks!
          Dear Valuable Customer,

          Greeting from Poorvika Mobile Pvt Ltd!!!

          First, I would like to apologize for the troubles and frustration that you experienced lately.

          Thanks for letting know us the issue.

          We have gone through the mail which you have sent to us, the product you have purchased is having one year of service warranty provided by the brand in case technical issue customer need to visit Brand Authorized Service Center along with the Product full kit and invoice bill copy for further support. Brand has the only rights to repair or replace the device which is under warranty.

          In case of further assistance kindly requesting you to contact our service support team[protected].

          Appreciate your understandings.

          Thanks and Regards,
          Poorvika Support Team.
          Poorvika Mobiles Customer Care's response, Nov 25, 2022
          Verified Support
          Dear Customer,

          Thanks for letting know us the issue.

          We not yet received your Invoice Bill copy, Kindly request you to share the invoice bill copy to [email protected] mail id by compressing it to 2mb in pdf format for further support.

          Thanks
          Escalation Team
          Poorvika Mobiles Customer Care's response, Dec 2, 2022
          Verified Support
          Dear Customer,

          Thanks for letting know us the issue.

          We not yet received your Invoice Bill copy, Kindly request you to share the invoice bill copy to [email protected] mail id by compressing it to 2mb in pdf format for further support.

          Thanks
          Escalation Team
          Poorvika Mobiles Customer Care's response, Mar 17, 2023
          Verified Support
          Hi Mr.Karthik!

          Sorry for the experience you had and assure you the best services always. Please share your complete concern with your contact details on our official mail id that is [email protected] our team will be happy to help you.

          Thanks!
          Poorvika Mobiles Customer Care's response, Apr 3, 2023
          Verified Support
          Hi Mr.Karthik!

          Sorry for the experience you had and assure you the best services always. Please share your complete concern with your contact details on our official mail id that is [email protected] our team will be happy to help you.

          Thanks!
          Helpful
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            S
            Suresh 9696
            from Thoothukudi, Tamil Nadu
            Aug 26, 2022
            Sep 16, 2022
            This thread was updated on Sep 16, 2022
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            Hi
            My name is suresh,
            I had bought a new One plusBluetooth head phone from their Poorvika mobile show room at Palavinayakar Kovil Street, Thoothukudi, as the head phone was repaired, I have given it to be replaced under warranty.
            It's been 10 days today.
            But till today they did not give the headphone.
            They reply that it will take another 15 days.
            Please intervene and end it quickly.
            Please help.
            Poorvika Mobiles customer support has been notified about the posted complaint.
            Dear Valuable Customer,

            Greeting from Poorvika Mobile Pvt Ltd!!!

            First, I would like to apologize for the troubles and frustration that you experienced lately.

            Thanks for letting know us the issue.

            We would like to inform you that your case is already running with our relevant showroom. Therefore, we request you to kindly wait, from our branch side they will solve your issue as soon as possible.

            Your patience is highly appreciated in this regard.

            Appreciate your understandings.

            Thanks and Regards,
            Poorvika Support Team.
            Poorvika Mobiles Customer Care's response, Jan 12, 2023
            Verified Support
            Dear Mr.Suresh,

            Greeting from Poorvika Mobile Pvt Ltd!!!

            As your complaint has been resolved by our showroom team.
            Kindly "Mark as Resolved' the issue in Indian consumer.

            Appreciate your understandings.

            Thanks and Regards,
            Poorvika Escalation Team.
            Poorvika Mobiles Customer Care's response, Feb 4, 2023
            Verified Support
            Dear Mr.Suresh,

            Greeting from Poorvika Mobile Pvt Ltd!!!

            As your complaint has been resolved by our showroom team.
            Kindly "Mark as Resolved' the issue in Indian consumer.

            Appreciate your understandings.

            Thanks and Regards,
            Poorvika Mobiles Customer Care's response, Feb 6, 2023
            Verified Support
            Dear Mr.Suresh,

            Greeting from Poorvika Mobile Pvt Ltd!!!

            As your complaint has been resolved by our showroom team.
            Kindly "Mark as Resolved' the issue in Indian consumer.

            Appreciate your understandings.

            Thanks and Regards,
            Poorvika Escalation Team.
            Poorvika Mobiles Customer Care's response, Feb 11, 2023
            Verified Support
            Dear Mr.Suresh,

            Greeting from Poorvika Mobile Pvt Ltd!!!

            As your complaint has been resolved by our showroom team.
            Kindly "Mark as Resolved' the issue in Indian consumer.

            Appreciate your understandings.

            Thanks and Regards,
            Poorvika Escalation Team.
            Poorvika Mobiles Customer Care's response, Apr 3, 2023
            Verified Support
            Dear Mr.Suresh,

            Greeting from Poorvika Mobile Pvt Ltd!!!

            As your complaint has been resolved by our showroom team.
            Kindly "Mark as Resolved' the issue in Indian consumer.

            Appreciate your understandings.

            Thanks and Regards,
            Poorvika Escalation Team.
            Dear Valuable Customer,

            Greeting from Poorvika Mobile Pvt Ltd!!!

            As your complaint has been resolved by our showroom team.

            So kindly requesting you to "Mark the complaints as resolved in consumer complaints".

            In case of further assistance kindly requesting you to contact our service support team[protected].

            Appreciate your understandings.

            Thanks and Regards,
            Poorvika Support Team.
            Poorvika Mobiles Customer Care's response, Nov 25, 2022
            Verified Support
            Dear Valuable Customer,

            Greeting from Poorvika Mobile Pvt Ltd!!!

            As your complaint has been resolved by our showroom team.

            So kindly requesting you to "Mark the complaints as resolved in consumer complaints".

            In case of further assistance kindly requesting you to contact our service support team (044 43666666).

            Appreciate your understandings.

            Thanks and Regards,
            Poorvika Escalation Team.
            Poorvika Mobiles Customer Care's response, Dec 2, 2022
            Verified Support
            Dear Valuable Customer,

            Greeting from Poorvika Mobile Pvt Ltd!!!

            As your complaint has been resolved by our showroom team.

            So kindly requesting you to "Mark the complaints as resolved in consumer complaints".

            In case of further assistance kindly requesting you to contact our service support team (044 43666666).

            Appreciate your understandings.

            Thanks and Regards,
            Poorvika Escalation Team.
            Poorvika Mobiles Customer Care's response, Dec 7, 2022
            Verified Support
            Dear Valuable Customer,

            Greeting from Poorvika Mobile Pvt Ltd!!!

            As your complaint has been resolved by our showroom team.

            So kindly requesting you to "Mark the complaints as resolved in consumer complaints".

            In case of further assistance kindly requesting you to contact our service support team (044 43666666).

            Appreciate your understandings.

            Thanks and Regards,
            Poorvika Escalation Team.
            Poorvika Mobiles Customer Care's response, Dec 16, 2022
            Verified Support
            Dear Mr.Suresh,

            Greeting from Poorvika Mobile Pvt Ltd!!!

            As your complaint has been resolved by our showroom team.
            Kindly "Mark as Resolved' the issue in Indian consumer.

            Appreciate your understandings.

            Thanks and Regards,
            Poorvika Escalation Team.
            Poorvika Mobiles Customer Care's response, Dec 17, 2022
            Verified Support
            Dear Mr.Suresh,

            Greeting from Poorvika Mobile Pvt Ltd!!!

            As your complaint has been resolved by our showroom team.
            Kindly "Mark as Resolved' the issue in Indian consumer.

            Appreciate your understandings.

            Thanks and Regards,
            Poorvika Escalation Team.
            Poorvika Mobiles Customer Care's response, Feb 1, 2023
            Verified Support
            Dear Mr.Suresh,

            Greeting from Poorvika Mobile Pvt Ltd!!!

            As your complaint has been resolved by our showroom team.
            Kindly "Mark as Resolved' the issue in Indian consumer.

            Appreciate your understandings.

            Thanks and Regards,
            Poorvika Escalation Team.
            Poorvika Mobiles Customer Care's response, Feb 18, 2023
            Verified Support
            Dear Mr.Suresh,

            Greeting from Poorvika Mobile Pvt Ltd!!!

            As your complaint has been resolved by our showroom team.
            Kindly "Mark as Resolved' the issue in Indian consumer.

            Appreciate your understandings.

            Thanks and Regards,
            Poorvika Escalation Team.
            Poorvika Mobiles Customer Care's response, Mar 15, 2023
            Verified Support
            Hi Mr.Suresh!
            Sorry for the experience you had and assure you the best services always. Please share your complete concern with your contact details on our official mail id that is [email protected] our team will be happy to help you.
            Thanks!
            Poorvika Mobiles Customer Care's response, Mar 17, 2023
            Verified Support
            Hi Mr.Suresh!
            Sorry for the experience you had and assure you the best services always. Please share your complete concern with your contact details on our official mail id that is [email protected] our team will be happy to help you.
            Thanks!
            Helpful
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              S
              SridharPC
              Aug 24, 2022
              Sep 15, 2022
              This thread was updated on Sep 15, 2022
              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
              Report
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              I have lost my Invoice i need Duplicate invoice. If any details required to getting the invoice please let me know.
              I hope I'll be getting the invoice i could seen in the dashboard most of the issues are resolved and most of the customers are satisfied.

              Actually i was lost my mobile on 22nd so I need to register the complainant and file FIR against Missing so please take it as high priority so that I can register the FIR asap.

              Thank you!
              Oct 17, 2022
              Complaint marked as Resolved 
              Poorvika Mobiles customer support has been notified about the posted complaint.
              Aug 24, 2022
              Updated by SridharPC
              IMEI number: [protected]
              Customer name (Invoice):Ashok kumar
              ID proof of customer (Invoice name): Adhaar card[protected]
              Invoice given contact number: +[protected],
              [protected]
              Branch Name:
              Poorvika Mobiles Coimbatore -
              606, Oppanakara St., Prakasam, Town Hall, Coimbatore, Tamil Nadu 641001
              Brand name: VIVO
              Date of purchase:19/03/2020
              Model: Vivo S1 or Vivo 1907
              Payment mode: Bajaj finance
              Aug 24, 2022
              Updated by SridharPC
              Hi, Please find the attachment

              Aug 24, 2022
              Updated by SridharPC
              Is there any update?
              Aug 25, 2022
              Updated by SridharPC
              Can I know the update?
              Sep 04, 2022
              Updated by SridharPC
              Why your side is not take any action I'm not get any calls/mails yet.
              Sep 04, 2022
              Updated by SridharPC
              If you're not able to do it let me know I'll take care from my side
              Verified Support
              Sep 15, 2022
              Poorvika Mobiles Customer Care's response
              Dear Valuable Customer,

              Greeting from Poorvika Mobile Pvt Ltd!!!

              First, I would like to apologize for the troubles and frustration that you experienced lately.

              Thanks for letting know us the issue.

              I’m so sorry for the delay in getting back to you. I understand your frustration.

              Due to some server error, we are unable to find your query.

              Kindly requesting you to share us the id proof copy of the customer to [protected]@poorvika.com for further support.

              In case of further assistance kindly requesting you to contact our service support team[protected].

              Appreciate your understandings.

              Thanks and Regards,
              Poorvika Support Team.
              Helpful
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                S
                Sudip Podder
                Aug 24, 2022
                Sep 15, 2022
                This thread was updated on Sep 15, 2022
                Report
                Copy

                I am lost my invoice
                Poorvika Mobiles customer support has been notified about the posted complaint.
                Dear Valuable Customer,

                Greeting from Poorvika Mobile Pvt Ltd!!!

                Kindly requesting you to share us the below mentioned detail to [protected]@poorvika.com for further support.

                1. Registered Mobile Number
                2. imei number
                3. Brand / Model
                4. Date of Purchase
                5. Showroom Purchased
                6. ID Proof of the customer

                In case of further assistance kindly requesting you to contact our service support team[protected].

                Appreciate your understandings.

                Thanks and Regards,
                Poorvika Support Team.
                Poorvika Mobiles Customer Care's response, Nov 25, 2022
                Verified Support
                Dear Valuable Customer,

                Greeting from Poorvika Mobile Pvt Ltd!!!

                Kindly requesting you to share us the below mentioned detail to [email protected] for further support.

                1. Registered Mobile Number
                2. imei number
                3. Brand / Model
                4. Date of Purchase
                5. Showroom Purchased
                6. ID Proof of the customer

                In case of further assistance kindly requesting you to contact our service support team (044 43666666).

                Appreciate your understandings.

                Thanks and Regards,
                Poorvika Escalation Team.
                Poorvika Mobiles Customer Care's response, Dec 2, 2022
                Verified Support
                Dear Valuable Customer,

                Greeting from Poorvika Mobile Pvt Ltd!!!

                Kindly requesting you to share us the below mentioned detail to [email protected] for further support.

                1. Registered Mobile Number
                2. imei number
                3. Brand / Model
                4. Date of Purchase
                5. Showroom Purchased
                6. ID Proof of the customer

                In case of further assistance kindly requesting you to contact our service support team (044 43666666).

                Appreciate your understandings.

                Thanks and Regards,
                Poorvika Escalation Team.
                Poorvika Mobiles Customer Care's response, Dec 7, 2022
                Verified Support
                Dear Valuable Customer,

                Greeting from Poorvika Mobile Pvt Ltd!!!

                Kindly requesting you to share us the below mentioned detail to [email protected] for further support.

                1. Registered Mobile Number
                2. imei number
                3. Brand / Model
                4. Date of Purchase
                5. Showroom Purchased
                6. ID Proof of the customer

                In case of further assistance kindly requesting you to contact our service support team (044 43666666).

                Appreciate your understandings.

                Thanks and Regards,
                Poorvika Escalation Team.
                Poorvika Mobiles Customer Care's response, Dec 16, 2022
                Verified Support
                Dear Valuable Customer,

                Greeting from Poorvika Mobile Pvt Ltd!!!

                We not yet received the below listed requirement details from your end.
                Kindly requesting you to share us the below mentioned detail to [email protected] for further support.

                1. Registered Mobile Number
                2. imei number
                3. Brand / Model
                4. Date of Purchase
                5. Showroom Purchased
                6. ID Proof of the customer

                In case of further assistance kindly requesting you to contact our service support team (044 43666666).

                Appreciate your understandings.

                Thanks and Regards,
                Poorvika Escalation Team.
                Poorvika Mobiles Customer Care's response, Jan 12, 2023
                Verified Support
                Dear Mr.Sudip,

                Greeting from Poorvika Mobile Pvt Ltd!!!

                We not yet received the below listed requirement details from your end.
                Kindly requesting you to share us the below mentioned detail to [email protected] for further support.

                1. Registered Mobile Number
                2. imei number
                3. Brand / Model
                4. Date of Purchase
                5. Showroom Purchased
                6. ID Proof of the customer

                In case of further assistance kindly requesting you to contact our service support team (044 43666666).

                Appreciate your understandings.

                Thanks and Regards,
                Poorvika Escalation Team.
                Poorvika Mobiles Customer Care's response, Feb 1, 2023
                Verified Support
                Dear Valuable Customer,

                Greeting from Poorvika Mobile Pvt Ltd!!!

                Kindly requesting you to share us the below mentioned detail to [email protected] for further support.

                1. Registered Mobile Number
                2. imei number
                3. Brand / Model
                4. Date of Purchase
                5. Showroom Purchased
                6. ID Proof of the customer

                In case of further assistance kindly requesting you to contact our service support team (044 43666666).

                Appreciate your understandings.

                Thanks and Regards,
                Poorvika Escalation Team.
                Poorvika Mobiles Customer Care's response, Feb 4, 2023
                Verified Support
                Dear Valuable Customer,

                Greeting from Poorvika Mobile Pvt Ltd!!!

                Kindly requesting you to share us the below mentioned detail to [email protected] for further support.

                1. Registered Mobile Number
                2. imei number
                3. Brand / Model
                4. Date of Purchase
                5. Showroom Purchased
                6. ID Proof of the customer

                In case of further assistance kindly requesting you to contact our service support team (044 43666666).

                Appreciate your understandings.

                Thanks and Regards,
                Poorvika Escalation Team.
                Poorvika Mobiles Customer Care's response, Feb 6, 2023
                Verified Support
                Dear Mr.Sudip,

                Greeting from Poorvika Mobile Pvt Ltd!!!

                We not yet received the below listed requirement details from your end.
                Kindly requesting you to share us the below mentioned detail to [email protected] for further support.

                1. Registered Mobile Number
                2. imei number
                3. Brand / Model
                4. Date of Purchase
                5. Showroom Purchased
                6. ID Proof of the customer

                In case of further assistance kindly requesting you to contact our service support team (044 43666666).

                Appreciate your understandings.

                Thanks and Regards,
                Poorvika Escalation Team.
                Poorvika Mobiles Customer Care's response, Feb 11, 2023
                Verified Support
                Dear Mr.Sudip,

                Greeting from Poorvika Mobile Pvt Ltd!!!

                We not yet received the below listed requirement details from your end.
                Kindly requesting you to share us the below mentioned detail to [email protected] for further support.

                1. Registered Mobile Number
                2. imei number
                3. Brand / Model
                4. Date of Purchase
                5. Showroom Purchased
                6. ID Proof of the customer

                In case of further assistance kindly requesting you to contact our service support team (044 43666666).

                Appreciate your understandings.

                Thanks and Regards,
                Poorvika Escalation Team.
                Poorvika Mobiles Customer Care's response, Feb 18, 2023
                Verified Support
                Dear Mr.Sudip,

                Greeting from Poorvika Mobile Pvt Ltd!!!

                We not yet received the below listed requirement details from your end.
                Kindly requesting you to share us the below mentioned detail to [email protected] for further support.

                1. Registered Mobile Number
                2. imei number
                3. Brand / Model
                4. Date of Purchase
                5. Showroom Purchased
                6. ID Proof of the customer

                In case of further assistance kindly requesting you to contact our service support team (044 43666666).

                Appreciate your understandings.

                Thanks and Regards,
                Poorvika Escalation Team.
                Poorvika Mobiles Customer Care's response, Mar 15, 2023
                Verified Support
                Hi !
                Sorry for the experience you had and assure you the best services always. Please share your complete concern with your contact details on our official mail id that is [email protected] our team will be happy to help you.
                Thanks!
                Poorvika Mobiles Customer Care's response, Apr 3, 2023
                Verified Support
                Hi !
                Sorry for the experience you had and assure you the best services always. Please share your complete concern with your contact details on our official mail id that is [email protected] our team will be happy to help you.
                Thanks!
                Helpful
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                  S
                  Suji Venu
                  Aug 17, 2022
                  Sep 15, 2022
                  This thread was updated on Sep 15, 2022
                  Report
                  Copy

                  I have booked vivo x80 pro hand set yesterday at tuticorin poorvika branch and they have comitted to delivery today 12oclock . Still not delivered and not responding properly..Very very poor service never seen any show rooms. This will affect your reputation.
                  Poorvika Mobiles customer support has been notified about the posted complaint.
                  Dear Valuable Customer,

                  Greeting from Poorvika Mobile Pvt Ltd!!!

                  First, I would like to apologize for the troubles and frustration that you experienced lately.

                  Thanks for letting know us the issue.

                  In case of further assistance kindly requesting you to contact our service support team[protected].

                  Appreciate your understandings.

                  Thanks and Regards,
                  Poorvika Support Team.
                  Poorvika Mobiles Customer Care's response, Nov 25, 2022
                  Verified Support
                  Dear Valuable Customer,

                  Greeting from Poorvika Mobile Pvt Ltd!!!

                  As per your concern, Kindly share your available contact number that we can check whether the issue resolved or not.

                  Appreciate your understandings

                  Thanks & Regards
                  Poorvika Escalation Team.
                  Poorvika Mobiles Customer Care's response, Dec 2, 2022
                  Verified Support
                  Dear Valuable Customer,

                  Greeting from Poorvika Mobile Pvt Ltd!!!

                  As per your concern, Kindly share your available contact number to [email protected] or kindly contact us 044-43666666 for further support.

                  Appreciate your understandings

                  Thanks & Regards
                  Poorvika Escalation Team.
                  Poorvika Mobiles Customer Care's response, Dec 7, 2022
                  Verified Support
                  Dear Valuable Customer,

                  Greeting from Poorvika Mobile Pvt Ltd!!!

                  As per your concern, Kindly share your available contact number to [email protected] or kindly contact us 044-43666666 for further support.

                  Appreciate your understandings

                  Thanks & Regards
                  Poorvika Escalation Team.
                  Poorvika Mobiles Customer Care's response, Dec 16, 2022
                  Verified Support
                  Dear Mr.Sujivenu,

                  Greeting from Poorvika Mobile Pvt Ltd!!!

                  As per your concern, Kindly share your available contact number to [email protected] or kindly contact us 044-43666666 for further support.
                  If issue resolved, Kindly "Mark as Resolved" in Indian consumer.

                  Appreciate your understandings

                  Thanks & Regards
                  Poorvika Escalation Team.
                  Poorvika Mobiles Customer Care's response, Jan 12, 2023
                  Verified Support
                  Dear Mr.Sujivenu,

                  Greeting from Poorvika Mobile Pvt Ltd!!!

                  As per your concern, Kindly share your available contact number to [email protected] or kindly contact us 044-43666666 for further support.
                  If issue resolved, Kindly "Mark as Resolved" in Indian consumer.

                  Appreciate your understandings

                  Thanks & Regards
                  Poorvika Escalation Team.
                  Poorvika Mobiles Customer Care's response, Feb 1, 2023
                  Verified Support
                  Dear Mr.Sujivenu,

                  Greeting from Poorvika Mobile Pvt Ltd!!!

                  As per your concern, Kindly share your available contact number to [email protected] or kindly contact us 044-43666666 for further support.
                  If issue resolved, Kindly "Mark as Resolved" in Indian consumer.

                  Appreciate your understandings

                  Thanks & Regards
                  Poorvika Escalation Team
                  Poorvika Mobiles Customer Care's response, Feb 4, 2023
                  Verified Support
                  Dear Mr.Sujivenu,

                  Greeting from Poorvika Mobile Pvt Ltd!!!

                  As per your concern, Kindly share your available contact number to [email protected] or kindly contact us 044-43666666 for further support.
                  If issue resolved, Kindly "Mark as Resolved" in Indian consumer.

                  Appreciate your understandings

                  Thanks & Regards
                  Poorvika Escalation Team
                  Poorvika Mobiles Customer Care's response, Feb 11, 2023
                  Verified Support
                  Dear Mr.Sujivenu,

                  Greeting from Poorvika Mobile Pvt Ltd!!!

                  As per your concern, Kindly share your available contact number to [email protected] or kindly contact us 044-43666666 for further support.
                  If issue resolved, Kindly "Mark as Resolved" in Indian consumer.

                  Appreciate your understandings

                  Thanks & Regards
                  Poorvika Escalation Team
                  Poorvika Mobiles Customer Care's response, Feb 18, 2023
                  Verified Support
                  Dear Mr.Sujivenu,

                  Greeting from Poorvika Mobile Pvt Ltd!!!

                  As per your concern, Kindly share your available contact number to [email protected] or kindly contact us 044-43666666 for further support.
                  If issue resolved, Kindly "Mark as Resolved" in Indian consumer.

                  Appreciate your understandings

                  Thanks & Regards
                  Poorvika Escalation Team
                  Poorvika Mobiles Customer Care's response, Mar 15, 2023
                  Verified Support
                  Hi Mr.Suji!
                  Sorry for the experience you had and assure you the best services always. Please share your complete concern with your contact details on our official mail id that is [email protected] our team will be happy to help you.
                  Thanks!
                  Poorvika Mobiles Customer Care's response, Mar 17, 2023
                  Verified Support
                  Hi Mr.Suji!
                  Sorry for the experience you had and assure you the best services always. Please share your complete concern with your contact details on our official mail id that is [email protected] our team will be happy to help you.
                  Thanks!
                  Helpful
                  Be the first one to find this review helpful
                  Found this helpful?
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                    R
                    Ramith Rami
                    Aug 17, 2022
                    Sep 15, 2022
                    This thread was updated on Sep 15, 2022
                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                    Report
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    Address:Thiruvottiyur

                    Hi I bought zebronics smart Watch in poorvika in Thiruvottiyur on February on that time seller said any problem please visit our Thiruvottiyur showroom but now they saying we can’t do anything
                    Oct 18, 2022
                    Complaint marked as Resolved 
                    Poorvika Mobiles customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 15, 2022
                    Poorvika Mobiles Customer Care's response
                    Dear Valuable Customer,

                    Greeting from Poorvika Mobile Pvt Ltd!!!

                    First, I would like to apologize for the troubles and frustration that you experienced lately.

                    Thanks for letting know us the issue.

                    We have gone through the mail which you have sent to us, the product you have purchased is having one year of service warranty provided by the brand in case technical issue customer need to visit Brand Authorized Service Center along with the Product full kit and invoice bill copy for further support. Brand has the only rights to repair or replace the device which is under warranty.

                    In case of further assistance kindly requesting you to contact our service support team[protected].

                    Appreciate your understandings.

                    Thanks and Regards,
                    Poorvika Support Team.
                    Helpful
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                      A
                      Ayyanar Vijay
                      Aug 17, 2022
                      Sep 15, 2022
                      This thread was updated on Sep 15, 2022
                      Report
                      Copy

                      Address:144 subramani nagar.tirupur.641604.8248067447

                      I have purchased Zeb fit6220CH (with calling) -bamlack:zebronics: G-smart watch, IMEI NO 1: [protected] from poorvika mobiles shop at Dharapuaram Road in Tiruppur.on 06/02/2022 vide invoice number GSI/TRP4/7503.I KINDLY NOTICE YOU THAT THE ABOVE SAID WATCH BATTERY FAILED.I HAVE RIGHT TO CLAIM THE WARRANTY OF THE SAID BATTERY OF THE WATCH FROM SERVICE CENTRE OF POORVIKA AND THE REFUSED SO I KINDLY REQUEST YOU TO CHANGE PRODUCT REPLACEMENT OF WATCH AS SOON AS POSSIBLE.
                      Poorvika Mobiles customer support has been notified about the posted complaint.
                      Dear Valuable Customer,

                      Greeting from Poorvika Mobile Pvt Ltd!!!

                      First, I would like to apologize for the troubles and frustration that you experienced lately.

                      Thanks for letting know us the issue.

                      We have gone through the mail which you have sent to us, the product you have purchased is having one year of service warranty provided by the brand in case technical issue customer need to visit Brand Authorized Service Center along with the Product full kit and invoice bill copy for further support. Brand has the only rights to repair or replace the device which is under warranty.

                      In case of further assistance kindly requesting you to contact our service support team[protected].

                      Appreciate your understandings.

                      Thanks and Regards,
                      Poorvika Support Team.
                      Poorvika Mobiles Customer Care's response, Dec 2, 2022
                      Verified Support
                      Dear Valuable Customer,

                      Greeting from Poorvika Mobile Pvt Ltd!!!

                      As per your concern, Kindly visit the Authorized service centre for further support.
                      Kindly contact us 044-43666666 for further support .

                      Appreciate your understandings

                      Thanks & Regards
                      Poorvika Escalation Team.
                      Poorvika Mobiles Customer Care's response, Dec 16, 2022
                      Verified Support
                      Dear Mr.Ayyanar vijay,

                      Greeting from Poorvika Mobile Pvt Ltd!!!

                      As per your concern, Kindly visit the Authorized service centre for further support.
                      Kindly contact us 044-43666666 for further support .
                      If resolved kindly "Mark as Resolved" in Indian consumer.

                      Appreciate your understandings

                      Thanks & Regards
                      Poorvika Escalation Team
                      Poorvika Mobiles Customer Care's response, Jan 12, 2023
                      Verified Support
                      Dear Mr.Ayyanar vijay,

                      Greeting from Poorvika Mobile Pvt Ltd!!!

                      As per your concern, Kindly visit the Authorized service centre for further support.
                      Kindly contact us 044-43666666 for further support .
                      If resolved kindly "Mark as Resolved" in Indian consumer.

                      Appreciate your understandings

                      Thanks & Regards
                      Poorvika Escalation Team
                      Poorvika Mobiles Customer Care's response, Feb 1, 2023
                      Verified Support
                      Dear Mr.Ayyanar vijay,

                      Greeting from Poorvika Mobile Pvt Ltd!!!

                      As per your concern, Kindly visit the Authorized service centre for further support.
                      Kindly contact us 044-43666666 for further support .
                      If resolved kindly "Mark as Resolved" in Indian consumer.

                      Appreciate your understandings

                      Thanks & Regards
                      Poorvika Escalation Team
                      Poorvika Mobiles Customer Care's response, Feb 4, 2023
                      Verified Support
                      Dear Mr.Ayyanar vijay,

                      Greeting from Poorvika Mobile Pvt Ltd!!!

                      As per your concern, Kindly visit the Authorized service centre for further support.
                      Kindly contact us 044-43666666 for further support .
                      If resolved kindly "Mark as Resolved" in Indian consumer.

                      Appreciate your understandings

                      Thanks & Regards
                      Poorvika Escalation Team
                      Poorvika Mobiles Customer Care's response, Feb 6, 2023
                      Verified Support
                      Dear Mr.Ayyanar vijay,

                      Greeting from Poorvika Mobile Pvt Ltd!!!

                      As per your concern, Kindly visit the Authorized service centre for further support.
                      Kindly contact us 044-43666666 for further support .
                      If resolved kindly "Mark as Resolved" in Indian consumer.

                      Appreciate your understandings

                      Thanks & Regards
                      Poorvika Escalation Team
                      Poorvika Mobiles Customer Care's response, Feb 11, 2023
                      Verified Support
                      Dear Mr.Ayyanar vijay,

                      Greeting from Poorvika Mobile Pvt Ltd!!!

                      As per your concern, Kindly visit the Authorized service centre for further support.
                      Kindly contact us 044-43666666 for further support .
                      If resolved kindly "Mark as Resolved" in Indian consumer.

                      Appreciate your understandings

                      Thanks & Regards
                      Poorvika Escalation Team
                      Poorvika Mobiles Customer Care's response, Feb 18, 2023
                      Verified Support
                      Dear Mr.Ayyanar vijay,

                      Greeting from Poorvika Mobile Pvt Ltd!!!

                      As per your concern, Kindly visit the Authorized service centre for further support.
                      Kindly contact us 044-43666666 for further support .
                      If resolved kindly "Mark as Resolved" in Indian consumer.

                      Appreciate your understandings

                      Thanks & Regards
                      Poorvika Escalation Team
                      Poorvika Mobiles Customer Care's response, Mar 15, 2023
                      Verified Support
                      Hi Mr.Ayyanar !
                      Sorry for the experience you had and assure you the best services always. Please share your complete concern with your contact details on our official mail id that is [email protected] our team will be happy to help you.
                      Thanks!
                      Poorvika Mobiles Customer Care's response, Mar 15, 2023
                      Verified Support
                      Hi Mr.Ayyanar!
                      Sorry for the experience you had and assure you the best services always. Please share your complete concern with your contact details on our official mail id that is [email protected] our team will be happy to help you.
                      Thanks!
                      Poorvika Mobiles Customer Care's response, Mar 17, 2023
                      Verified Support
                      Hi Mr.Ayyanar!
                      Sorry for the experience you had and assure you the best services always. Please share your complete concern with your contact details on our official mail id that is [email protected] our team will be happy to help you.
                      Thanks!
                      Poorvika Mobiles Customer Care's response, Apr 3, 2023
                      Verified Support
                      Hi Mr.Ayyanar!
                      Sorry for the experience you had and assure you the best services always. Please share your complete concern with your contact details on our official mail id that is [email protected] our team will be happy to help you.
                      Thanks!
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                        D
                        Dolly 21
                        Aug 14, 2022
                        Oct 7, 2022
                        This thread was updated on Oct 7, 2022
                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                        Address:No 21 srinath building Sabhapathy lane k kamaraj road, Srinath building, Srinath building

                        Dear Poorvika Mobiles Customer Care's Team,

                        Today early morning I lost my mobile at railway station and i need to fie complaint but i have only Box and i lost my bill please share the bill copy ASAP and below details for your reference,

                        Customer name (Invoice) - JAYASHREE S
                        ID proof of customer (Invoice name) - JAYASHREE S
                        Invoice given contact number - [protected]
                        Branch Name - Fraser town
                        Brand name - MI NOTE 8PRO
                        Date of purchase[protected]
                        Model - Mi NOTE 8 PRO
                        Imei number - [protected] /[protected]
                        Payment mode - EMI Thru Bjajaj Finserv
                        Invoice amount - 18499/-
                        & Customer Id proof - Aadhaar

                        Thanks.
                        Nov 7, 2022
                        Complaint marked as Resolved 
                        Poorvika Mobiles customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 15, 2022
                        Poorvika Mobiles Customer Care's response
                        Dear Valuable Customer,

                        Greeting from Poorvika Mobile Pvt Ltd!!!

                        First, I would like to apologize for the troubles and frustration that you experienced lately.

                        Thanks for letting know us the issue.

                        Kindly requesting you to share us the above mentioned detail to [protected]@poorvika.com for further support.

                        In case of further assistance kindly requesting you to contact our service support team[protected].

                        Appreciate your understandings.

                        Thanks and Regards,
                        Poorvika Support Team.
                        Verified Support
                        Oct 07, 2022
                        Poorvika Mobiles Customer Care's response
                        Dear Valuable Customer,

                        Greeting from Poorvika Mobile Pvt Ltd!!!

                        As we discussed over the phone call, I requesting you to Kindly share the below mentioned details to [protected]@poorvika.com for further support.

                        1.Customer name (In invoice)
                        2.Registered customer contact number (in invoice)
                        3.IMEI No
                        4.Brand & Modal
                        5. Date of purchase
                        6. Purchased showroom
                        7. Id proof of the customer in pdf format

                        Appreciate your understandings

                        Thanks & Regards
                        Poorvika Escalation Team
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                          S
                          Sriramtr
                          Aug 13, 2022
                          Sep 15, 2022
                          This thread was updated on Sep 15, 2022
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                          Address:Chidambaram

                          It is very sad that today we bought more than 20 thousand items and did not give a consolation prize even to take it away

                          Invoice number :GSI/2CHID/6990
                          Invoice number :GSI/2CHID/6991
                          Invoice number :OS/2CHID/110
                          Poorvika Mobiles customer support has been notified about the posted complaint.
                          Dear Valuable Customer,

                          Greeting from Poorvika Mobile Pvt Ltd!!!

                          First, I would like to apologize for the troubles and frustration that you experienced lately.

                          Thanks for letting know us the issue.

                          We have gone through the mail which you have sent to us, Kindly visited the respective showroom and requesting you to contact our service support team[protected].

                          Appreciate your understandings.

                          Thanks and Regards,
                          Poorvika Support Team.
                          Poorvika Mobiles Customer Care's response, Nov 25, 2022
                          Verified Support
                          Dear Valuable Customer,

                          Greeting from Poorvika Mobile Pvt Ltd!!!

                          We have gone through the complaint which you have sent to us, Kindly visit the respective showroom and requesting you to contact our service support team (044 43666666).

                          Appreciate your understandings.

                          Thanks and Regards,
                          Poorvika escalation Team.
                          Poorvika Mobiles Customer Care's response, Dec 2, 2022
                          Verified Support
                          Dear Valuable Customer,

                          Greeting from Poorvika Mobile Pvt Ltd!!!

                          We have gone through the complaint which you have sent to us, Kindly visit the respective showroom and requesting you to contact our service support team (044 43666666).

                          Appreciate your understandings.

                          Thanks and Regards,
                          Poorvika escalation Team.
                          Poorvika Mobiles Customer Care's response, Dec 7, 2022
                          Verified Support
                          Dear Valuable Customer,

                          Greeting from Poorvika Mobile Pvt Ltd!!!

                          We have gone through the complaint which you have sent to us, Kindly visit the respective showroom and requesting you to contact our service support team (044 43666666).

                          Appreciate your understandings.

                          Thanks and Regards,
                          Poorvika escalation Team.
                          Poorvika Mobiles Customer Care's response, Jan 12, 2023
                          Verified Support
                          Dear Mr.sriram,

                          Greeting from Poorvika Mobile Pvt Ltd!!!

                          Kindly visit the respective showroom and requesting you to contact our service support team (044 43666666).

                          Appreciate your understandings.

                          Thanks and Regards,
                          Poorvika escalation Team.
                          Poorvika Mobiles Customer Care's response, Jan 25, 2023
                          Verified Support
                          Dear Mr.sriram,

                          Greeting from Poorvika Mobile Pvt Ltd!!!

                          Kindly visit the respective showroom and requesting you to contact our service support team (044 43666666). if issue resolved kindly resolve in indian consumer forum.

                          Appreciate your understandings.

                          Thanks and Regards,
                          Poorvika escalation Team.
                          Poorvika Mobiles Customer Care's response, Feb 1, 2023
                          Verified Support
                          Dear Mr.sriram,

                          Greeting from Poorvika Mobile Pvt Ltd!!!

                          Kindly visit the respective showroom and requesting you to contact our service support team (044 43666666). if issue resolved kindly resolve in indian consumer forum.

                          Appreciate your understandings.

                          Thanks and Regards,
                          Poorvika escalation Team.
                          Poorvika Mobiles Customer Care's response, Feb 4, 2023
                          Verified Support
                          Dear Mr.sriram,

                          Greeting from Poorvika Mobile Pvt Ltd!!!

                          Kindly visit the respective showroom and requesting you to contact our service support team (044 43666666). if issue resolved kindly resolve in indian consumer forum.

                          Appreciate your understandings.

                          Thanks and Regards,
                          Poorvika escalation Team.
                          Poorvika Mobiles Customer Care's response, Feb 6, 2023
                          Verified Support
                          Dear Mr.sriram,

                          Greeting from Poorvika Mobile Pvt Ltd!!!

                          Kindly visit the respective showroom and requesting you to contact our service support team (044 43666666). if issue resolved kindly resolve in indian consumer forum.

                          Appreciate your understandings.

                          Thanks and Regards,
                          Poorvika escalation Team.
                          Poorvika Mobiles Customer Care's response, Feb 11, 2023
                          Verified Support
                          Dear Valuable Customer,

                          Greeting from Poorvika Mobile Pvt Ltd!!!

                          We have gone through the complaint which you have sent to us, Kindly visit the respective showroom and requesting you to contact our service support team (044 43666666).

                          Appreciate your understandings.

                          Thanks and Regards,
                          Poorvika escalation Team.
                          Poorvika Mobiles Customer Care's response, Feb 18, 2023
                          Verified Support
                          Dear Mr.sriram,

                          Greeting from Poorvika Mobile Pvt Ltd!!!

                          Kindly visit the respective showroom and requesting you to contact our service support team (044 43666666). if issue resolved kindly resolve in indian consumer forum.

                          Appreciate your understandings.

                          Thanks and Regards,
                          Poorvika escalation Team.
                          Poorvika Mobiles Customer Care's response, Mar 15, 2023
                          Verified Support
                          Hi Mr.sriram !
                          Sorry for the experience you had and assure you the best services always. Please share your complete concern with your contact details on our official mail id that is [email protected] our team will be happy to help you.
                          Thanks!
                          Poorvika Mobiles Customer Care's response, Mar 17, 2023
                          Verified Support
                          Hi Mr.sriram !
                          Sorry for the experience you had and assure you the best services always. Please share your complete concern with your contact details on our official mail id that is [email protected] our team will be happy to help you.
                          Thanks!
                          Poorvika Mobiles Customer Care's response, Apr 3, 2023
                          Verified Support
                          Hi Mr.sriram !
                          Sorry for the experience you had and assure you the best services always. Please share your complete concern with your contact details on our official mail id that is [email protected] our team will be happy to help you.
                          Thanks!
                          Helpful
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                            P
                            Poorani T
                            Aug 9, 2022
                            Sep 15, 2022
                            This thread was updated on Sep 15, 2022
                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                            Replacement for Mobile

                            Address:No 19, Bharathidasan Salai Promenade Road, Trichy 620001
                            Website:poorvika

                            Hi Team, I am from Trichy and I bought a new phone (Samsung Galaxy A33 5g )in the month of May, I was using this mobile for past 2 months and facing issues while calling and speaking. I have informed in the initial stage (first week) to the employee of this Poorvika branch ( No 19/Bharathidasan Salai, Trichy -620001) that I am facing some issues over this new phone while speaking .The issues was that receiver end is hearing some noise while...
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                            S
                            sathishsha
                            from Chennai, Tamil Nadu
                            Aug 8, 2022
                            Sep 15, 2022
                            This thread was updated on Sep 15, 2022
                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                            Report
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                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                            Address:Chennai Parrys Branch

                            I have purchased I Phone 13 256gb Mobile on 18th March 2022 and the purchase was done through the SBI Credit Card with 6 month EMI options.

                            The time of purchase, I phone models are having a cash back offer of Rs. 6000 and they have mentioned cash back amount will be credited with in 90days.

                            Almost 120 (4 months EMI paid) days crossed and till now I don’t have received any cash back amount for the phone.

                            Same has been escalated to the Poorvika through phone as well as email escalation, Still I don’t have received any information from their end.

                            Request you to kindly help me to get that cash back amount asap.
                            Oct 18, 2022
                            Complaint marked as Resolved 
                            Poorvika Mobiles customer support has been notified about the posted complaint.
                            Aug 08, 2022
                            Updated by sathishsha
                            I have purchased I Phone 13 256gb Mobile on 18th March 2022 and the purchase was done through the SBI Credit Card with 6 month EMI options.

                            The time of purchase, I phone models are having a cash back offer of Rs. 6000 and they have mentioned cash back amount will be credited with in 90days.

                            Almost 120 (4 months EMI paid) days crossed and till now I don’t have received any cash back amount for the phone.

                            Same has been escalated to the Poorvika through phone as well as email escalation, Still I don’t have received any information from their end.

                            Request you to kindly help me to get that cash back amount asap.
                            Verified Support
                            Sep 15, 2022
                            Poorvika Mobiles Customer Care's response
                            Dear Valuable Customer,

                            Greeting from Poorvika Mobile Pvt Ltd!!!

                            First, I would like to apologize for the troubles and frustration that you experienced lately.

                            Thanks for letting know us the issue.

                            We would like to inform you that your case is running with our relevant team. Therefore, we request you to kindly wait for a vale, they will solve your issue as soon as possible.

                            Your patience is highly appreciated in this regard.

                            Appreciate your understandings.

                            Thanks and Regards,
                            Poorvika Support Team.
                            Helpful
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                            1 found this helpful
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                              G
                              govindasamykuppumani
                              from Pondicherry, Puducherry
                              Aug 6, 2022
                              Sep 16, 2022
                              This thread was updated on Sep 16, 2022
                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                              Report
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                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                              Smartwatch Urban Lyf Z replacement

                              Address:Kelambakkam

                              I bought Inbase Urban Life Z smartwatch in Poorvika Mobiles website on February 15 2022. I used the watch hardly one month, then the watch display started blinking, I give it to the Poorvika Mobiles kelambakkam showroom as advised by the Poorvika customer support. After 2 weeks they replaced the old watch and gave me new watch. I used it 2 weeks, then the watch started auto touching problem again I given to poorvika mobiles showroom kelambakkam,...
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                              N
                              N.RAMESH N.K.R
                              Jul 28, 2022
                              Nov 21, 2022
                              This thread was updated on Nov 21, 2022
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                              Copy

                              Address:63, ATHOMSON BUILDING,BUS STAND (OPP) ,VADAKKU VALLIOOR.

                              Right side not working,
                              Battery pack up very low.
                              Poorvika Mobiles customer support has been notified about the posted complaint.
                              Dear Valuable Customer,

                              Greeting from Poorvika Mobile Pvt Ltd!!!

                              First, I would like to apologize for the troubles and frustration that you experienced lately.

                              Thanks for letting know us the issue.

                              As per your concern, We are unable to fetch your details without invoice copy, Kindly share us the Invoice bill copy to [protected]@poorvika.com for further support.

                              Appreciate your understandings.

                              Thanks & Regards
                              Poorvika Escalation Team.
                              Poorvika Mobiles Customer Care's response, Dec 7, 2022
                              Verified Support
                              Dear Valuable Customer,

                              Greeting from Poorvika Mobile Pvt Ltd!!!

                              First, I would like to apologize for the troubles and frustration that you experienced lately.

                              Thanks for letting know us the issue.

                              As per your concern, We are unable to fetch your details without invoice copy, Kindly share us the Invoice bill copy to [email protected] for further support.

                              Appreciate your understandings.

                              Thanks & Regards
                              Poorvika Escalation Team.
                              Poorvika Mobiles Customer Care's response, Dec 16, 2022
                              Verified Support
                              Dear Mr.Ramesh,

                              Greeting from Poorvika Mobile Pvt Ltd!!!

                              As per your concern, We are not yet getting any requirement details from your end.
                              Kindly share with us Invoice bill copy to [email protected] or else contact us 044-43666666 for further support.
                              If problem resolved please "Mark as Resolved" in Indian Consumer.

                              Appreciate your understandings.

                              Thanks & Regards
                              Poorvika Escalation Team.
                              Poorvika Mobiles Customer Care's response, Jan 12, 2023
                              Verified Support
                              Dear Mr.Ramesh,

                              Greeting from Poorvika Mobile Pvt Ltd!!!

                              First, I would like to apologize for the troubles and frustration that you experienced lately.

                              Thanks for letting know us the issue.

                              As per your concern, We are unable to fetch your details without invoice copy, Kindly share us the Invoice bill copy to [email protected] for further support.

                              Appreciate your understandings.

                              Thanks & Regards
                              Poorvika Escalation Team.
                              Poorvika Mobiles Customer Care's response, Jan 25, 2023
                              Verified Support
                              Dear Mr.Ramesh,

                              Greeting from Poorvika Mobile Pvt Ltd!!!

                              As per your concern, We are not yet getting any requirement details from your end.
                              Kindly share with us Invoice bill copy to [email protected] or else contact us 044-43666666 for further support.
                              If problem resolved please "Mark as Resolved" in Indian Consumer.

                              Appreciate your understandings.

                              Thanks & Regards
                              Poorvika Escalation Team.
                              Poorvika Mobiles Customer Care's response, Feb 1, 2023
                              Verified Support
                              Dear Mr.Ramesh,

                              Greeting from Poorvika Mobile Pvt Ltd!!!

                              As per your concern, We are not yet getting any requirement details from your end.
                              Kindly share with us Invoice bill copy to [email protected] or else contact us 044-43666666 for further support.
                              If problem resolved please "Mark as Resolved" in Indian Consumer.

                              Appreciate your understandings.

                              Thanks & Regards
                              Poorvika Escalation Team.
                              Poorvika Mobiles Customer Care's response, Feb 4, 2023
                              Verified Support
                              Dear Mr.Ramesh,

                              Greeting from Poorvika Mobile Pvt Ltd!!!

                              As per your concern, We are not yet getting any requirement details from your end.
                              Kindly share with us Invoice bill copy to [email protected] or else contact us 044-43666666 for further support.
                              If problem resolved please "Mark as Resolved" in Indian Consumer.

                              Appreciate your understandings.

                              Thanks & Regards
                              Poorvika Escalation Team.
                              Poorvika Mobiles Customer Care's response, Feb 6, 2023
                              Verified Support
                              Dear Mr.Ramesh,

                              Greeting from Poorvika Mobile Pvt Ltd!!!

                              As per your concern, We are not yet getting any requirement details from your end.
                              Kindly share with us Invoice bill copy to [email protected] or else contact us 044-43666666 for further support.
                              If problem resolved please "Mark as Resolved" in Indian Consumer.

                              Appreciate your understandings.

                              Thanks & Regards
                              Poorvika Escalation Team.
                              Poorvika Mobiles Customer Care's response, Feb 11, 2023
                              Verified Support
                              Dear Mr.Ramesh,

                              Greeting from Poorvika Mobile Pvt Ltd!!!

                              As per your concern, We are not yet getting any requirement details from your end.
                              Kindly share with us Invoice bill copy to [email protected] or else contact us 044-43666666 for further support.
                              If problem resolved please "Mark as Resolved" in Indian Consumer.

                              Appreciate your understandings.

                              Thanks & Regards
                              Poorvika Escalation Team.
                              Poorvika Mobiles Customer Care's response, Mar 17, 2023
                              Verified Support
                              Hi Mr.Ramesh!

                              Sorry for the experience you had and assure you the best services always. Please share your complete concern with your contact details on our official mail id that is [email protected] our team will be happy to help you.

                              Thanks!
                              Dear Valuable Customer,

                              Greeting from Poorvika Mobile Pvt Ltd!!!

                              First, I would like to apologize for the troubles and frustration that you experienced lately.

                              Thanks for letting know us the issue.

                              As per your concern, We are unable to fetch your details without invoice copy, Kindly share us the Invoice bill copy to [protected]@poorvika.com for further support.

                              Appreciate your understandings.

                              Thanks & Regards
                              Poorvika Escalation Team.
                              Poorvika Mobiles Customer Care's response, Nov 25, 2022
                              Verified Support
                              Dear Valuable Customer,

                              Greeting from Poorvika Mobile Pvt Ltd!!!

                              First, I would like to apologize for the troubles and frustration that you experienced lately.

                              Thanks for letting know us the issue.

                              As per your concern, We are unable to fetch your details without invoice copy, Kindly share us the Invoice bill copy to [email protected] for further support.

                              Appreciate your understandings.

                              Thanks & Regards
                              Poorvika Escalation Team.
                              Poorvika Mobiles Customer Care's response, Dec 2, 2022
                              Verified Support
                              oorvika Mobiles Customer Care's response, Nov 25, 2022Verified Support
                              Dear Valuable Customer,

                              Greeting from Poorvika Mobile Pvt Ltd!!!

                              First, I would like to apologize for the troubles and frustration that you experienced lately.

                              Thanks for letting know us the issue.

                              As per your concern, We are unable to fetch your details without invoice copy, Kindly share us the Invoice bill copy to [email protected] for further support.

                              Appreciate your understandings.

                              Thanks & Regards
                              Poorvika Escalation Team.
                              Poorvika Mobiles Customer Care's response, Feb 18, 2023
                              Verified Support
                              Dear Mr.Ramesh,

                              Greeting from Poorvika Mobile Pvt Ltd!!!

                              As per your concern, We are not yet getting any requirement details from your end.
                              Kindly share with us Invoice bill copy to [email protected] or else contact us 044-43666666 for further support.
                              If problem resolved please "Mark as Resolved" in Indian Consumer.

                              Appreciate your understandings.

                              Thanks & Regards
                              Poorvika Escalation Team.
                              Poorvika Mobiles Customer Care's response, Mar 15, 2023
                              Verified Support
                              Dear Mr.Ramesh,

                              Greeting from Poorvika Mobile Pvt Ltd!!!

                              As per your concern, We are not yet getting any requirement details from your end.
                              Kindly share with us Invoice bill copy to [email protected] or else contact us 044-43666666 for further support.
                              If problem resolved please "Mark as Resolved" in Indian Consumer.

                              Appreciate your understandings.

                              Thanks & Regards
                              Poorvika Escalation Team.
                              Poorvika Mobiles Customer Care's response, Apr 3, 2023
                              Verified Support
                              Poorvika Mobiles — Buds and battery
                              Poorvika Mobiles Customer Care's response, Apr 3, 2023
                              Verified Support
                              Hi Mr.Ramesh!

                              Sorry for the experience you had and assure you the best services always. Please share your complete concern with your contact details on our official mail id that is [email protected] our team will be happy to help you.

                              Thanks!
                              Helpful
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                                B
                                Balashankar B
                                Jul 26, 2022
                                Dec 6, 2022
                                This thread was updated on Dec 6, 2022
                                Resolved
                                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                Resolved
                                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                False promise on cash back by Salesperson

                                I purchased iphone on Nov 2021, but i did not get cashback till now.
                                mob [protected]

                                Now after asking several times to poorvika customer care, they said I'm not eligible, but when I checked with hdfc bank, they said merchant(poorvika) not provided the proper file..

                                wanted to ask you one question, if I'm eligible for 5000 cashback then why would I need that instant discount worth 1000..
                                Then why would...
                                +1 photos
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