[Resolved]  Poorvika Mobiles — Cheating Customer

Address:

No:14, Wilson Garden Society Layout, Kothnur Main Road, opp. to RBI Layout, Ramaiah Garden, J. P. Nagar, Bengaluru, Karnataka 560078

Hi Sir/Madam
Recently I brought Samsung Galaxy S22 ultra Mobile RBI Layout (JP Nagar) Store. Before buying a phone, I visited the store to know the offers and discounts for the Mobile The store manager Mis Mangala told me that they will provide a 45 W Power adapter free with Mobile and a Rs 8000 discount on the Samsung Upgrade offer and nowhere Mis Mangala said on Gift coupon. After a few days, I got a WhatsUp message from Poorvika Mobile stating you got surprise Gift vouchers of Rs 2000. and claim it at our offline store.
So, I visited the store to claim a Gift voucher, Mis magala told me that this discount we give at the time of purchase now Coupon is invalid. if they would have told me at the time of purchase I would not purchase a mobile. this manager misleads me and canceled my coupon also.
Now I need to file a complaint on this store for misleading the customer for buying mobiles and penalties for wasting my time.