[Resolved]  Poorvika Mobiles — customer service response

Address:Tirunelveli, Tamil Nadu

I have bought iphone 6s in tirunelveli poorvika branch. They were promised a gift for that, and ll be give within a week. But their after there where no response, i have called 4times for either give or not. Every time different fellow taking a call and speaking like 1st time. We are not begging. For costly buy poorvika will treat like this only

-jothiram with a huge disappointment
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Jan 30, 2019
Complaint marked as Resolved 
After contacted to the showroom, I was hopeless while making a complaint. But I was surprised their after bcoz, from head office they were reacted rapidly and solved within 2days. Ms.Deepa from head office who has coordinated till the issues get it solved for the customer. Earlier I have had thought, after bought an iPhone, their after I wont purchase anything from Poorvika. But now it’s bit changed. Thank u, have a nice day.
Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
Jan 29, 2019
Poorvika Mobiles Customer Care's response
Dear Customer,

As we discussed yesterday will verify with branch and resolve the issue shortly.

Request you to share the gift pending acknowledgement receipt to the below email id.

[protected]@poorvika.com

Sincerely Yours,
Cusotmer Support
Complaint comments 

Comments

For every 10 mins executives are changing the price and making customer not to take proper decision.

No manager is attending the customer and no value for the customer

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    Poorvika Mobiles Phone
    +91 44 4399 9970
    +91 44 4266 6666
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    Admin Office No. 30, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
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