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[Resolved]  Poorvika Mobiles — customer service response

I have bought iphone 6s in tirunelveli poorvika branch. They were promised a gift for that, and ll be give within a week. But their after there where no response, i have called 4times for either give or not. Every time different fellow taking a call and speaking like 1st time. We are not begging. For costly buy poorvika will treat like this only

-jothiram with a huge disappointment
Complaint marked as Resolved Jan 30, 2019
After contacted to the showroom, I was hopeless while making a complaint. But I was surprised their after bcoz, from head office they were reacted rapidly and solved within 2days. Ms.Deepa from head office who has coordinated till the issues get it solved for the customer. Earlier I have had thought, after bought an iPhone, their after I wont purchase anything from Poorvika. But now it’s bit changed. Thank u, have a nice day.

Complaint Status

[Jan 28, 2019] Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
Poorvika Mobiles Customer Care's response Jan 29, 2019 Dear Customer,

As we discussed yesterday will verify with branch and resolve the issue shortly.

Request you to share the gift pending acknowledgement receipt to the below email id.


Sincerely Yours,
Cusotmer Support
Complaint comments  1 Comment     Updated: ShareTweet


For every 10 mins executives are changing the price and making customer not to take proper decision.

No manager is attending the customer and no value for the customer

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    Poorvika Mobiles
    Customer Care Service
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    Poorvika Mobiles Phone
    +91 44 4399 9970
    +91 44 4266 6666
    Poorvika Mobiles Address
    Admin Office No. 30, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
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