[Resolved]  Poorvika Mobiles — Delay in delivery of promised product

Address: PoorvikaMobiles Simmakal, Madurai

Title: Poorvika Simmakal, Madurai: Unfulfilled Promise of Free Laptop Bag
Review:
I purchased a Dell Inspiron 3520 laptop from Poorvika Simmakal, Madurai, on June 15, 2024. The laptop came with a free laptop bag as a promotional offer, which was promised to be delivered within two weeks. Despite multiple attempts to follow up, I have still not received the bag.
I have visited the showroom twice and called several times, but the staff has been unresponsive and unhelpful. This is a clear breach of the terms of my purchase and a significant inconvenience.
I am filing this complaint with the Indian Consumer Complaint Forum to seek redressal for this issue. I expect a timely resolution and the delivery of the promised laptop bag.