[Resolved]  Poorvika Mobiles — Free service

I bought a lenovo tab on 24 mar 2021 at Trichy poorvika mobiles. During the warranty period my tab is not working due to display issues. So I approached them for service but I lost my bill. I went to same poorvika mobiles on 20 March 2022. They said they want bill for free service and I told them I don't have it. They said they wil get me the duplicate bill copy through head office.. I approached them again on 24 March 2022 that is the same day I bought a tab last year. Again they asked me come on next day for getting duplicate copy of bill . On 25 March I visited the shop but they said on 24 March ( previous day) the mobile warranty period got over so they won't do free service.. even I approached them before due date they didn't accept to do free service..their voice tone was rude and they said they even okay with file complaint against them.. this is not the right word to use with their customers.. when I bought tab I purchased 2 sims.. they only activated one sim as the sales girl want to go home she asked me to come next day for another sim activation.. now I spent rs 5500 for my tab to service..eventhough I approached before the warranty period got over they denied to give free service. Such a ridiculous services Poorvika providing to their customers
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May 8, 2022
Complaint marked as Resolved 
Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
Mar 29, 2022
Poorvika Mobiles Customer Care's response
We have noticed your complaint, will verify shortly.

For further more details please write to us [protected]@poorvika.com.
Verified Support
Apr 07, 2022
Poorvika Mobiles Customer Care's response
Dear Customer,

We are unable to view the details from your complaint .

For further more details please write to us [protected]@poorvika.com.

Thanks for the support.
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    Poorvika Mobiles Phone
    +91 44 4399 9970
    +91 44 4266 6666
    Poorvika Mobiles Address
    Admin Office No. 30, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
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