[Resolved] Poorvika Mobiles — Incorrect information given and they are not replacing correct device

[Resolved] Poorvika Mobiles — Incorrect information given and they are not replacing correct device

A achyuth gunti Jul 6, 2022 Jul 9, 2022 This thread was updated on Jul 9, 2022

Date of Incident: 06/07/2022 Today i went to Poorvika store in KR Puram Bangalore and asked mobile which NFC and they told Oppo F21 Pro 5G and they told this option is available, so i bought the mobile. When i install all applications and check there is no NFC option and it is important for office purpose and i bought for that only. They gave false information and telling to go to Customer Care and they will resolve the issue. Very bad service and they even doesn't have information. I need replacement or home service to get NFC option in mobile. Was this information helpful? No (0) Yes (0)
Aug 9, 2022 Complaint marked as Resolved Poorvika Mobiles customer support has been notified about the posted complaint. Verified Support Jul 09, 2022 Poorvika Mobiles Customer Care's response Dear Customer, As discussed, Kindly requesting you to visit Brand Authorized Service Centre to resolve the issue in the device. For Further assistance, please contact our service support team[protected].
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