[Resolved] Poorvika Mobiles — Oppo f17 pro diwali edition gift

Vignesh Vichu

from Powai, Maharashtra

Address:

Poorvika Online

I buy a new mobile in poorvika mobile through online the model is Oppo F17 Pro Diwali Edition (23990). Diwali Edition contain a gift box. But I didn't get. While am asking with the customer care executive they told that there is no gift offer is provided. But Diwali Edition is with gift box only oppo company is providing. They cheats me.

Vignesh M

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Dec 1, 2020

Complaint marked as Resolved

I got a call From the customer care. And they told me to get the gift from nearest showroom. Finally i get the resolution. Thank you

Poorvika Mobiles customer support has been notified about the posted complaint.

Nov 27, 2020

Updated by Vignesh Vichu Order I'd : 612423
Order date : 25/11/2020
Amount : Rs, 23990.

I order a mobile through the online portal. Model Oppo F17 Pro Diwali Edition. But I got only mobile.

The Diwali Edition is offered by the company with an gift box. But poorvika customer service representative told me that there is no gift offer available.

They are chatting with the customer.

Please do the needful

Regards
Vignesh M

Verified Support

Nov 28, 2020

Poorvika Mobiles Customer Care's response Dear Customer,

We regret for the inconvenience caused, will check with team and resolve the issue on priority.

Sincerely Yours,
Customer Support