[Resolved] Poorvika Mobiles — power bank asking for box to replace

Aravindan Thambusamy

from Mumbai, Maharashtra

Address:

Perambalur, Tamil Nadu, 621212

I have bought a power bank in perambalur poorvika branch - it stopped working in 2 days
When i went to replace it they are asking for the power bank cover but i don't have with me.
I showed the bill copy of my purchase but they are insisting to get bring the box

I have been following with the store more than 2 months but still the issue is not resolved

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Oct 19, 2018

Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

Sep 18, 2018

Poorvika Mobiles Customer Care's response Dear Customer,

Would you share you invoice copy to the following email id to verify and confirm please?

[protected]@poorvika.com

The given invoice ID shows wrong in our data.

Sincerely Yours,
Customer Support