[Resolved]  Poorvika Mobiles Private Limited — Mobile replacement

Address:

No.4 T.H.ROAD, M R Nagar, chennai 600118

Sir.. i brought NOKIA 6310 at MR nagar branch, chennai (pin code -118) on 20/02/2022 with REPLACEMENT warranty.

However I have facing the 1st issues on 21/02/2022 - mobile charger is not working with mobile and i went Branch they gave no charger (not mobile) okay i accepted

Again on 09.04.2022 i faced 2nd issues MOBILE NOT SWITCHED ON..

I strictly informed to branch i don't want this was purchased as you said it's REPLACEMENT mobile (if any issues facing during the year, we will replace the new one to you) and they also agreed to request and replace new mobile...

Almost 1 month gone and not proper respond from branch...

Today 07/05/2022 they called me to take back mobile repaired one... I don't accept and will mo accept this... SEE while purchased what you said it's replacement one if you are facing any issues we will give claim and give new within 10 to 15 days..

But I takes almost 30 days that's also not gave new mobile they repairing and give its...

Sir why cheating the customers... Please assist and do needful...