[Resolved] Poorvika Mobiles — product pathetic quality | |||||
Hi I bought this product for My Aunt, I bought this Product from Valasaravakkam poorvika and its hardly not even a month, I had also purchased a tempered glass and for which I asked them the tempered glass doesn& #39;t fit to the mobile they said they have been getting only this from the market, my aunt dropped her mobile lately and the YOUR SO CALLED HARD "gorilla corning glass" broke in a corner but the touch works fine, when I took this issue to poorvika they were to lethargic and asked us to go to service center, I have been using an IPHONE and I have dropped it couple of times but never had this issue, IS THIS THE BUILD QUALITY OF SAMSUNG, won& #39;t I get a replacement!! ????? contact me @ [protected] Purchased samsung j7pro from poorvika valasaravakkam as on 16th March 2018. PATHETIC SERVICE BY POORVIKA NEED REPLACEMENT ASAP, I am copying this to consumer complaints department Was this information helpful? | |||||
May 13, 2018 Complaint marked as Resolved Poorvika Mobiles customer support has been notified about the posted complaint. Apr 10, 2018 Muthusamythangaraju's response Dear sir, This is regret to inform that, i purchased the honor 9i : huawei : m mobile from poorvika mobiles private limited, door no.: 105, evn road, erode – 600 011 on 11.01.2018 via bill no.: gsi/3ero/11775 through sales person mr. Mohammed shahil m (Hu034). Initially i was select samsung and honor. But my target to buy honor 9i only and demand the special offer, then the sales person told the special offer available i[censored]se hdfc card you will get rs.900 as cash back within 40days, i accepted the offer and purchase the same brand as per the above mentioned bill no. But even after lapse of more than 80 days the amount was not credited in our account and the same was communicated to mr. Ravi varma (Store manager) two days back but all are vain. Kindly resolve my issues. Regards, Thangamani Erode [protected] Verified Support Apr 10, 2018 Poorvika Mobiles Customer Care's response Dear Customer, Please contact Samsung service center for service support and share job sheet if need any support. Note : Broken & damaged cases will not be considered under warranty. [protected]@poorvika.com Thanks, , Customer Support | |||||
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Previous Complaint ID: 1908716 - not solve till now
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+91 44 4399 9970
+91 44 4266 6666
Admin Office No. 30, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
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Your associate convinced me in buying the pathetic samsung mobile otherwise I was about to purchase Red MI mobile, so you hold the responsibility, I have been using Iphone and I have dropped it a couple of times but this mobile is so worse!!! You give a glass on top of the display and when it breaks you cheat the customer to change the whole display which would cost 4000 INR. POORVIKA WE NEED A RESOLUTION!!!