[Resolved] Poorvika Mobiles — requesting for duplicate bill

rvishanth

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560075

Hi there

I have purchased a mobile at poorvika, at the time of purchase store guys have taken my email id and said that he will email the invoice, but i didn't receive. Even i have not followed-up with the same. But now mobile screen got a crack and i have taken external mobile insurance and they require invoice of claim insurance.

Please see below details and send me the duplicate invoice.
Brand: mi
Model: note 4
Color: black
Imei nos.: [protected]
Purchased on: march 29, 2017
Name: vishanth
Email id: vishanth. [protected]@gmail.com
Contact no.: [protected]

Please get back to me, if you have any question.

Best
Vishanth

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Oct 21, 2018

Complaint marked as Resolved

Please reopen this ticket

Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

Poorvika Mobiles Customer Care's response Dear Customer,

We regret to say that duplicate bill copy can be provide only for warranty mobiles.

Sincerely Yours,
Customer Support

Oct 21, 2018

Updated by rvishanth Dear sir,

Since invoice have not been given at the time of purchase, request you to provide me the same as it is really required.

Best
Vishanth