[Resolved] Poorvika Mobiles — Samsung Galaxy A70/ Need Replacement

Zerina

Address:

No-74, Brinda van nagar main road, Valasaravakkam, Cennai-600087

Hi this s Zerina from Chennai, I Would like to register my complaint on recent purchase at poorvika. I've purchased Samsung Galaxy A70 (invoice no : GSI/3ERO/8077), Purchased on 03/09/2019 at Poorvika Mobiles (p) ltd, d/no :105, EVN road, Erode-638011. It's been a worst ever experience with Poorvika... it's not even a year since I purchased but I almost reached more than four times due to Charging Issue. It's not fair to sell a faulty product to the Customer who believed to choose Poorvika. Its stressing me during this lock down period and unable to reach Samsung Service Center everytime. My Phone has 1 year Warranty period. I just realized reaching service centre would not solve my problem I need a replacement. Kindly do the needful. Expecting action on this.

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Aug 8, 2021

Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

Jun 23, 2020

Poorvika Mobiles Customer Care's response Dear Customer,

Poorvika is there to support and guide you for resolution.

Request you to share the job sheet or the visited date to service center details to the below email id to support you further.

[protected]@poorvika.com

Sincerely Yours,
Customer Support