[Resolved] Poorvika Mobiles — Screen Guard pasted of other company mobile product

Oct 2, 2022

Address:

Mysore

Dear Sir/Ma'am,

Today I have told tempered glass and it's pasting to my samsung galaxy M33 in Mysore poorvika store, but sales person has put Oppo A15/Vivo Y51 6D tempered glass.
In invoice also they mentioned oppo/vivo tempered glass, I can share the invoice and payment acknowledgement.

My screen at the edge is not fully visible.

Please resolve the issue at the earliest.

Regards,
Shiv

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Oct 14, 2022

Complaint marked as Resolved

Compliant resolved, Thank you.

Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2022

Poorvika Mobiles Customer Care's response Dear Customer,

Greetings from Poorvika Mobiles Pvt Ltd!!!

We have acknowledged and understood your concern. We apologize for the inconvenience caused.

Kindly request you to share the invoice bill copy to the mail id [protected]@poorvika.com for further support.

Appreciate your understandings.

Thanks and Regards,
Poorvika Escalation Team.

Verified Support

Oct 07, 2022

Poorvika Mobiles Customer Care's response Dear Customer,

Greetings from Poorvika Mobiles Pvt Ltd!!!

As we discussed through call, kindly share the Invoice bill copy to [protected]@poorvika.com for further support.

Thanks & regards
Escalation team

Oct 14, 2022

Updated by Shiv S Parashar Compliant resolved,

Thank you.

Verified Support

Oct 14, 2022

Poorvika Mobiles Customer Care's response Dear Valuable Customer,

Greetings from Poorvika Pvt Ltd!!!

Thanks for your valuable feed back and resolved in Indian consumer.

Thanks & Regards

Poorvika Escalation Team