[Resolved]  Poorvika Mobiles — sold redmi 6 pro when I asked for redmi note 6 pro

Address:Chennai, Tamil Nadu, 600020

I wanted to purchase redmi note 6 pro but the sales guy at poorvika besant nagar showroom sold me redmi 6 pro saying which is having lesser specs.
Now he is not taking return as well.
I was returning the mobile which i bought on the same day on 18-oct-18.
I find the specs of redmi 6 pro are less than redmi note 5 pro.
I want to replace it for redmi note 5 pro.
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Nov 20, 2018
Complaint marked as Resolved 
Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
Oct 19, 2018
Poorvika Mobiles Customer Care's response
Dear Customer,

Thanks for letting us know the issue.

Our executive will contact you soon after investigating the same with branch.

Sincerely Yours,
Customer Support
Verified Support
Oct 19, 2018
Poorvika Mobiles Customer Care's response
Dear Customer,

As discussed you have bought the device only after complete satisfaction and after examined the online reviews.

Once the device was activated it is highly impossible to replace the device without respective Brand's approval.

We appreciate your understanding.

Sincerely Yours,
Customer Support
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