[Resolved] Poorvika Mobiles — third class response from your sales person, hariprasad mahalakshmi, nagar showroom chennai-73 | |||
Myself a. Subramani, on 27th march 2018, i went to your above showroom to purchase new mobile, your executive hari prasad purposively suggested sony xperia xa1 ultra, on his word i have taken the same mobile by using my bajaj card, i start using that mobile almost a week later, with in two days of after start using that mobile start giving problems of charging and discharging, then i went to your showroom back to enquire about this problem, they told me to handover that handset, as per that i handed over that mobile and charger to mr. Maharaja, i took seal and sign from that invoice backside for surrendered that mobile for servicing, thereafter i never got any calls or response from your executive, i used to call frequently to that hari prasad, but end of the day zero result, mentally i upset a lot, i don't want to take that mobile back after these many problems, i told my bank to stop my emi for this mobile, i forwarded my request to bajaj finance also, so i am looking immediate and severe action for this issue on an urgent basis... Was this information helpful? | |||
May 22, 2018 Complaint marked as Resolved Poorvika Mobiles customer support has been notified about the posted complaint. Verified Support Apr 20, 2018 Poorvika Mobiles Customer Care's response Dear Customer, We regret for the inconvenience caused and will update you the status shortly. Thanks, Customer Support Verified Support Apr 21, 2018 Poorvika Mobiles Customer Care's response Dear Customer, As per the discussion our team had with you, device is pending at Sony service center, within Tuesday the complaint would be resolved. For more details please contact us through the email id - [protected]@poorvika.com Thanks, Customer Support | |||
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