[Resolved] Poorvika Mobiles — very very poor service and response

Kasi Mayan

from Kayankulam, Kerala

Sep 15, 2018

Address: 625531

Website: Poornima.com

Theni old bustand opposite poornima showroom very very poor and worst service and response i am loss my redmi note 4 mobil original bill i am ask to showroom and i wil give th id proof and imei number 10days before but he not provide me duplicate bil many time visit the showroom but very very poor wrost response me andsome staffs used unwanted word and poor behaviour me

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Oct 20, 2018

Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

Sep 15, 2018

Updated by Kasi Mayan Theni old bustand opposite poornima showroom very very poor and worst service and response i am loss my redmi note 4 Mobil original bill i am ask to showroom and i wil give th id proof and imei number 10days before but he not provide me duplicate bil many time visit the showroom but very very poor wrost response me andsome staffs used unwanted word and poor behaviour me

Verified Support

Sep 17, 2018

Poorvika Mobiles Customer Care's response Dear Customer,

We regret for the inconvenience, showroom does not have the rights to provide the bill copy from there itself.

Please provide the below details to the following email id [protected]@poorvika.com to support you as earlier.

Customer name (Invoice)
ID proof of customer (Invoice name)
Invoice given contact number
Branch Name
Brand name
Date of purchase
Model
Imei number
Payment mode
Invoice amount
& Customer Id proof

Sincerely Yours,
Customer Support