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Popular Maruti — a reputed firm like maruti suzuki being downgraded

The vehicle owned by hency mathew (Kl-42-j - 2091) was damaged in the recent flood in kerala occurred on 15th to 20th august 2018. This complaint was filed with in a few days time. But the dealer took the vehicle only after a month to the garrage[protected]. Again only one month later the vehicle was attended[protected]. First it was signed by me in the b category and the insurance company advanced rs 50000 /- to popular and approved to start the work. Later with out my knowledge it was changed to c category (Total loss). So i had taken the vehicle from them to a private work shop and at that time it was found all plugs had been pulled out and fresh water was flushed into the engine and ecm socket was opened and also flushed with water and everything was in dismantled condition. The gear box was also opened and the vss socket was removed and the wiring kit was pulled out and broken and a damaged sensor was replaced in it place. So the wiring kit as a whole is to be replaced. So i request you to arrange a service head of maruthi to inspect the vehicle and take necessary action and do the need full
a reputed firm like maruti suzuki being downgraded
a reputed firm like maruti suzuki being downgraded
a reputed firm like maruti suzuki being downgraded
a reputed firm like maruti suzuki being downgraded
a reputed firm like maruti suzuki being downgraded
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Updated by mathewreji Jan 27, 2019 Subject:A reputed firm like"Maruti Suzuki" beeing down graded due to negligence and improper servicing on the part of popular service center (Elamakkara Ernakulam Kerala)which caused damage to my vehicle

The vehicle owned by Hency Mathew (KL-42-J - 2091)was damaged in the recent flood in Kerala occurred on 15th to 20th August 2018.This complaint was filed with in a few days time.But the dealer took the vehicle only after a month to the garrage[protected].Again only one month later the vehicle was attended[protected].First it was signed by me in the B category and the insurance company advanced Rs 50000 /- to popular and approved to start the work.Later with out my knowledge it was changed to C category (Total loss).So I had taken the vehicle from them to a private work shop and at that time it was found all plugs had been pulled out and fresh water was flushed into the engine and ECM Socket was opened and also flushed with water and everything was in dismantled condition.The gear box was also opened and the VSS socket was removed and the wiring kit was pulled out and broken and a damaged sensor was replaced in it place.so the wiring kit as a whole is to be replaced.so I request you to arrange a service head of maruthi to inspect the vehicle and take necessary action and do the need full

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    Popular Maruti
    Customer Care Service
    Customer satisfaction rating
    12%
    Complaints
    103
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    12
    Popular Maruti Phone
    +91 484 233 0039
    +91 484 234 4345
    1-800-1238090
    Popular Maruti Address
    Kuttukaran Centre, Mamangalam, Kochi, Kerala, India - 682025
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