Postal Life Insurance — Delaying of policy maturity payment

Address:	241001
Website:	www.indiapost.gov.in

Sir, I am Mahendra Kumar from Hardoi District UP. I have used one policy PLI, the no. Is - UP-98700-CS and it is already matured on 20/2/2017. I have submitted all original documents, passbook and policy bond in PLI office main post office Hardoi with prescribed performa on 21/2/2017. And it's been 3 months passed but I couldn't get payment yet.
And I have also requested to post superintendent Hardoi on 12/5/2017 regarding delaying of payment. But after all this I m not getting any satisfactory information regarding my issue.
Kindly look into my problem and try to sort out it, so that I can get my payment soon.