Postal Life Insurance — Email and phone are registered by nearest branch but can not generate customer ID after many attempts.

Pragnaben

Address:	Una Gujarat
Website:	pli.indiapost.gov.in/CustomerPortal/generateCustomerIdFromLogin.action

Multiple times, I have gone to nearest Post office branch (Una - Gujarat) to make sure that my mobile number and email Id are updated for my PLI.
Also tried multiple times to generate customer ID at link below:
https://pli.indiapost.gov.in/CustomerPortal/generateCustomerIdFromLogin.action
But not able to generate customer ID. I can provide details of my PLI

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Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

Jan 05, 2021

Updated by Pragnaben Thank you for that. So far no update from PLI. Not sure if they will communicate with me over email or any other medium(because I have not shared by phone number or PLI number).

Feb 24, 2021

Updated by Pragnaben Hi Team, any idea if we get any update for PLI ? It's been more than 1 month but there is no response.