Postal Life Insurance [Pli] — About premium paid

I have paid Rs 4039 on date 20 march 2021 with Amazon pay upi app with transaction ID number[protected], and amount deducted from my account but it didn't receive by my policy number UP-330021-CS, I talked with upi customer care executive and they said that amount deducted from my account and receive by benificary account but it is not shown in my policy, then again I have paid Rs 4039 on march 24, 2021. I request you please refund my amount deducted, my email address is [protected]@gmail.com and my registered mobile number is [protected].