[Resolved] Postal Life Insurance [Pli] — I can't make the online payment for my policy

Jasilraj

from Kozhikode, Kerala

Address:

Kozhikode, Kerala, 673502

Sir,

I am jasilraj t k holding pli[protected] with india post. My problem is i cant generate coustmer id for this policy and make online payment for same. While i try to generate customer id getting the message you will get your id on registered mail but dont. Registered mail is [protected]@gmail.com, mobile no is [protected] and sum assured is 500000 (Ea/45). Please do the needful to access online transaction.

And for your information i have another policy[protected] with customer id 61546866 which i can access online.

Thanking you

Jasilraj t k

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Mar 1, 2019

Complaint marked as Resolved

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

Verified Support

Jan 29, 2019

Postal Life Insurance [PLI] Customer Care's response your two e-mail ids are registered in system ie. [protected]@pnb.co.in & [protected]@gmail.com. hence you should check other e-mail id.