[Resolved] Postal Life Insurance [Pli] — payment made no receipt generated | |||
My wife mrs. Bhavna ajay pathak holding 2 policies from postal life. She is school teacher in state government granted school in mumbai. We paid online premium via union bank net banking in jan18 for two policies in separate transactions. However, same was not adjusted against premium. Hence, we started following with pli. After 8 months now they are telling us. Approach your bank as both premium amount not passed on to pli. Our bank says they already passed to pli. Hence, become sandwich between both of them. Under protest we again paid the premium as didn't want to default and discontinue risk as its more than 10 year old policies. What we want refund from either pli to return our 1st online premium paid in jan18. Was this information helpful? | |||
Sep 29, 2018 Complaint marked as Resolved Postal Life Insurance [PLI] customer support has been notified about the posted complaint. Verified Support Aug 29, 2018 Postal Life Insurance [PLI] Customer Care's response Madam/Sir, In case of failed/pending online transactions, please provide the following details as per format: Name of Policy Holder : Policy Number : Amount of Transaction : Date of Transaction : Transaction No. : Mobile number : Remarks (if any) : | |||
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![Postal Life Insurance [PLI] Phone](/img/bn/phone.svg "Postal Life Insurance [PLI] Phone"){kind=small}
+91 40 2346 3606
+91 361 254 7385
+91 22 2262 4470
![Postal Life Insurance [PLI] Website](/img/bn/www.svg "Postal Life Insurance [PLI] Website"){kind=small}
![Postal Life Insurance [PLI] Address](/img/bn/location.svg "Postal Life Insurance [PLI] Address"){kind=small}
Directorate of Postal Life Insurance Chanakyapuri P.O. Complex, 1st Floor, New Delhi, Delhi, India - 110 021
Policy Number : 1. MH-265668-CS – Sum assured Rs. 2 lac, Premium Rs. 6938/-
2. MH-329421-CS – sum assured Rs. 3 lac, premium Rs. 11113/-
Amount of Transaction : 1. 7703/-
2. 11363/-
Date of Transaction : 1st Jan 2018
Transaction No. : 1. POS/INDIA POST/NEW DELHI[protected]via Net banking - Union Bank of India, Borivali (East), Mumbai - 400 066
2. POS/INDIA POST/NEW DELHI[protected]via Net banking - Union Bank of India, Borivali (East), Mumbai - 400 066
Mobile number : [protected]
Remarks (if any) : Postal department after 7 months says, money not received. Union Bank says money already credited into Postal Insurance Delhi.
We have paid insurance premium 2nd time under PROTEST to cover insurance by Cheque.
What shall I do now? We need refund of money paid by net banking.