Postal Life Insurance [Pli] — pli online facility not getting

Address:Kozhikode, Kerala, 673502

Sir,
I am having pli (Policy no:[protected] with you, i already registered for online facility with customer id : 64493609, but now while i tried to pay my premium it comes your id is locked, when go through forgot password link option the link is not generating. Kindly do the needful to activate my account
Registered mobile number : [protected]
Sum assured : 500000
Registered mail id : [protected]@gmail.com
Regards
Jasilraj. Tk
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Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
Verified Support
Dec 09, 2019
Postal Life Insurance [PLI] Customer Care's response
your id has been resettled and a link has been forwarded to your e-mail id: [protected]@gmail.com for creation of new password.
Dec 09, 2019
Updated by Jasilraj
Not received any link to update my ID
Dec 09, 2019
Updated by Jasilraj
Issue not solved
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    Postal Life Insurance [PLI] Phone
    +91 40 2346 3606
    +91 361 254 7385
    +91 22 2262 4470
    Postal Life Insurance [PLI] Address
    Directorate of Postal Life Insurance Chanakyapuri P.O. Complex, 1st Floor, New Delhi, Delhi, India - 110 021
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