Postal Life Insurance [Pli] — Pli premium amount not updated my pli policies

Address:

Addl Dte Gen APS (PLI Cell), C/O 56 APO, Sena Dak Bhavan, Rao Tula Ram Marg, Pin : 908716

My name is M Venkata Ramana Reddy. I took to PLI policies on 20 Mar 2008 Policy No APS-798362-L which is to be completed on 19 Mar 2020 and the other one was taken on 13 Dec 2012 policy No APS[protected]L which is completed on 13 Dec 2024. When I went to the Post Office near me to surrender my policies I was told that 1st policy No APS-798362-L has only been updated till Aug 2017 only and the Second policy Number APS[protected]L has only been updated till Aug 2017. I retired from Army on 31 Oct 2018 and my policies premium was deducted from my Salary until Sep 2018. I have proof of my Two policies and the last 10 Moths payslip regarding this. I facing financial problems please look into this as soon as possible