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Postal Life Insurance [PLI]

[Resolved]  Postal Life Insurance [Pli] — Premium is debited from a/c but not credited into the PLI A/C

Sir,
On 31.05.2021 Rs. 2403 and Rs. 2812 has been debited from two different BGVB account while paying thru online payment mode but the same did not credited to PLI accounts WB-238932-CS and WB-316472-CS respectively.
As a result till now I could not credit the premium for the month of June 2021.
Sir you are requested to see the matter and credit the premium into the said pli accounts.
Thanking you.
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Jun 2, 2021
Complaint marked as Resolved 
My problem has resolved next day of complaint.
Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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Comments

My customer id is 23292719. I has made online payment of Rs. 521 on 31st May 2021. My account has been debited but the PLI account has not been credited. It shows status 99, pending.

Kindly do the needful.

Thanks
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    +91 361 254 7385
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    Directorate of Postal Life Insurance Chanakyapuri P.O. Complex, 1st Floor, New Delhi, Delhi, India - 110 021
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