[Resolved]  Postal Life Insurance [Pli] — premium paid but receipt not generated

Address:700035

Sir,
I have paid Rs. 2456/- towards premium of my PLI policy online on 29/6/2018 for the period of 1/7/2018 to 31/7/2018. The payment was successful but the payment receipt generated has no receipt number and the total amount shown was without taxes. Furthermore online PLI payment system shows that the payment for same duration is still unpaid.
My PLI details are as follows:
PLI Policy No:[protected]
Customer ID: 65411998
Email Id: [protected]@gmail.com
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Jul 29, 2018
Complaint marked as Resolved 
Money refunded to the same bank account after 20 days.
Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
Complaint comments 

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I, Abul Hassan Barbhuiya have opened a PLI on 09/02/2018 bearing policy no.[protected] and policy type EA/55. But till now i have not received the police certificate against the policy. Please issue the same as early as possible.
Please contact me at my mobile no. [protected] and email me at [protected]@gmail.com

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    +91 361 254 7385
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    Directorate of Postal Life Insurance Chanakyapuri P.O. Complex, 1st Floor, New Delhi, Delhi, India - 110 021
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