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[Resolved]  Postal Life Insurance [Pli] — premium paid but receipt not generated on 2/6/2019

Sir,
I have paid Rs. 1646/- towards premium of my PLI policy online on 02/06/2019 for the period of 1/6/2019 to 30/6/2019. The payment was successful but the payment receipt generated has no receipt number . Furthermore online PLI payment system shows that the payment for same duration is still unpaid.
My PLI details are as follows:
PLI Policy No:[protected]
Customer ID: 68313158
Email Id: [protected]@gmail.com

premium paid but receipt not generated on 2/6/2019
Complaint marked as Resolved 2019-06-03 10:53:49
Receipt copy has been sent and receipt number attached. Thank you.

Complaint Status


[Jun 02, 2019] Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
Verified Support
Postal Life Insurance [PLI] Customer Care's response Jun 03, 2019
Kindly find attachment.

Updated by Rajucool Sep 01, 2019
Sir,
I have paid Rs. 1610/- towards premium of my PLI policy online on 01/09/2019 for the period of 1/9/2019 to 30/9/2019. The payment was successful but the payment receipt generated has no receipt number . Furthermore online PLI payment system shows that the payment for same duration is still unpaid.
My PLI details are as follows:
PLI Policy No:[protected]
Customer ID: 68313158
Email Id: [protected]@gmail.com

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    Postal Life Insurance [PLI] Phone
    +91 40 2346 3606
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    Postal Life Insurance [PLI] Address
    Directorate of Postal Life Insurance Chanakyapuri P.O. Complex, 1st Floor, New Delhi, Delhi, India - 110 021