Postal Life Insurance [Pli] — Premium payment status pending

Hello, my postal life insurance policy was due from 1st March'2021 . Due to some problems I wasn't able to make the payment at that time, however I made the payment on 1st May'2021, it has been almost 8 months but still the payment status is in pending state and my policy has been lapsed. Please look into it and confirm the payment, otherwise kindly refund the amount so I can pay the premium again.

Name : Devika Singh
PLI Policy number :[protected]
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    Postal Life Insurance [PLI] Phone
    +91 40 2346 3606
    +91 361 254 7385
    +91 22 2262 4470
    Postal Life Insurance [PLI] Address
    Directorate of Postal Life Insurance Chanakyapuri P.O. Complex, 1st Floor, New Delhi, Delhi, India - 110 021
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