[Resolved]  Postal Life Insurance [Pli] — surrender of pli since jun 2018 but no response from pli company nor amount credited in my account nor cheque received

Hello sir. I am mr mamang singsit an army personnel. I have 1 pli with premium rs 450/- wef 19 aug 2005 with dt of maturity 18 aug 2023. My policy no is aps-555557-l. After local discharged from army on imb grounds, i could no longer continue due to financial hardship, i have surrendered my pli by forwarding all required document alongwith policy letter in original vide letter no 14846334l/pers dt 10 jun 2018 and thereby reminders forwarded dt 28 aug 2018 and 09 nov 2018 with addressed to army postal life insurance pli cell new delhi pin 908716. However no response has been receive nor cheque recd or amount credicted till dt. Now i am facing acute financial hardship. I request you to choke out my problems or any further step / suggestion for early recd of payment is eagerly awaited.