Postal Life Insurance [Pli] — unable to login on pli customer portal

Address:

SHAKUR BASTI, NEAR GURUDWARA, 110034

Sir/madam,

I, anant sharma, pli policyholder with policy no.[protected], whenever try to login with my login credentials like customer id and password in pli customer portal, it always says -"invalid customer id/password". I can't understand it. I am using the correct credentials. Even after clicking the link for password verification which i receive in my email id post using the forget password option, i am unable to open login as again it says - "invalid customer id/password".

Please look into the matter and enable me to login without getting such messages like - invalid password/customer id, because i am in my full consciousness using my credentials to login.

Please resolve it as soon as possible
Thanks and regards
Anant sharma